Chevrolet of South Anchorage

Great Service Great experience. They took my vehicle early and attempted to look at it before my scheduled appointment...the problem ended up being fairly complex, Great experience. They took my vehicle early and attempted to look at it before my scheduled appointment...the problem ended up being fairly complex, so they didn't finish the work until after my scheduled appointment. All told they had my truck for about 5 days, but Shane called to give me periodic updates as to the status of my truck. In the end, they found the problem and the technician was diligent to determine that the work was indeed under warranty. Great experience from and open and honest operation. The only reason they didn't get a 5 star overall was the total time it took to get my truck back (5 days). More

Door locks and driver window not working They analized the problem and repaired it. We were very pleased with the polite and considerate staff in the service department and with the service They analized the problem and repaired it. We were very pleased with the polite and considerate staff in the service department and with the service manager. More

Thanks Lithia Jared Holbrook did an outstanding job in finding me the vehicle I was looking for, he even went out of his way to bring the vehicle from Wasilla to An Jared Holbrook did an outstanding job in finding me the vehicle I was looking for, he even went out of his way to bring the vehicle from Wasilla to Anchorage for my viewing. Jared is a positive and professional asset for the Lithia Company, Keep him around folks, it'll only be to your advantage. Thanks again Jared. More

Traber review The dealership responded to a request promptly, and the salesperson was able to make a decision efficiently and without hesitation. I typically dread The dealership responded to a request promptly, and the salesperson was able to make a decision efficiently and without hesitation. I typically dread buying a car, but I had a very good experience with this south anchorage Chevy. More

PATHETIC Getting put up with litha south anchorage Chevy. I got my oil changed Monday and it smells like burning oil every time I drive my truck. This is not t Getting put up with litha south anchorage Chevy. I got my oil changed Monday and it smells like burning oil every time I drive my truck. This is not the first nor second but the third time. Now that this is becoming a regular problem I know it takes 3-6 weeks to burn off. They have busted my dipstick tube off before and cross threaded the oil filter in the past. Might as well do it myself to ensure that I don't have to smell it when I drive. More

SUV work was required on various items and engine light on The service consultant (Shane Schenker) was most helpful in getting the items fixed on the SUV when I didn't have an appointment. Shane went out of hi The service consultant (Shane Schenker) was most helpful in getting the items fixed on the SUV when I didn't have an appointment. Shane went out of his way to accommodate my schedule and work with the challenges I had presented him. Very professional in all matters. More

Saved me money and did a great job. I was going to a different repair shop but realized they were over charging me, not letting me know what was going on with my car with obvious problem I was going to a different repair shop but realized they were over charging me, not letting me know what was going on with my car with obvious problems and not very friendly. So I took my car to Chevrolet of South Anchorage, talked to Shane Schenker, he was friendly, easy to talk to, took care of my car and saved me a lot of money. Thanks Shane and Chevy of South Anchorage. More

Shane Schenker in Service I have used this dealership in the past due to its location and owning a GMC. I live 780 road miles away so when I drive to Anchorage I do have a choi I have used this dealership in the past due to its location and owning a GMC. I live 780 road miles away so when I drive to Anchorage I do have a choice of places to go. In August I called the service department as I was planning a trip to Anchorage and needed some service on my truck. A service attendant named Shane Schenker took my call. We discussed my situation and he asked that I see him in person when I brought the truck in. Not only was he sincere on the phone but he was just as sincere in person. At 63 years of age I can tell when someone is actually interested in a customer and when they just want the business. I want to thank Chevrolet of South Anchorage for having someone of sterling character on their team. He does you justice. More

Honest! Fast! Reliable! The were fast said my truck will be returned to me in a few days and they didn't go over the time they said it would be done... The were fast said my truck will be returned to me in a few days and they didn't go over the time they said it would be done... More

Service Department I arrived at the dealer at 0630, first in line before they opened to have my car checked for a long road trip. Bill was the tech who signed me in with I arrived at the dealer at 0630, first in line before they opened to have my car checked for a long road trip. Bill was the tech who signed me in with as I wanted the car check as well as the airconditioning which seemed to work at times. Bill told me he had cars ahead of me from yesterday and there would be a wait as I did not have an appointment. At 1500, 8.5 hours after I arrived, I went to Bill and asked if the guys were working on my car. He had to ask my name again and look for the paper work at whcih point he said no, they have not started. I asked for my keys back, I said I was leaving and would not be back for repairs or buy a car at this delaer again. I had originally bought this car at this dealer. At no time did Bill tell me my car would not be looked at this day and at no point during the day did Bill check in with me to let me know how things were going. The tech from the oil change desk asked me twice if I was waiting with him as I was sitting in the lobby all day and I told him what I was waiting for and he said, "Oh you with the other desk". He seemed to have great customer service. Anyway thank goodness there are other car places as I went o Midas and everything was taken care of in 1.5 hours with no appointment. I will not buy another car at this dealer or have my current car serviced at this dealer More