Chevrolet of South Anchorage

Great customer service Mardi had great service and helped me with the problem with my truck kept me informed with the progress when the mechanics were working on it Mardi had great service and helped me with the problem with my truck kept me informed with the progress when the mechanics were working on it More

great service by Landon Landon was a great help to me and very informative. He called everyday at the end of business to give me an update on my vehicle which I liked a lot. Landon was a great help to me and very informative. He called everyday at the end of business to give me an update on my vehicle which I liked a lot. More

The differences of service within Lithia I bought a Chevy truck from Lithia Dodge. I bought the extended service plan. Thankfully I was told that I could go to any Lithia service department. I bought a Chevy truck from Lithia Dodge. I bought the extended service plan. Thankfully I was told that I could go to any Lithia service department. Thankfully. I tried to return to Lithia dodge and met with nothing but frustration. The first service I was required to make an appointment. That went pretty well but the next service label said I wasn't due for service again until 76000 miles. My truck had 5000 miles??? I called to about 9000 miles suspecting an error and was told they no longer take appointments it would be a walk in 20 minute service "express service". I showed up at 12:30 and was told it would be an hour and half before it could even go in because the guy is at lunch. When he gets back the other guy goes on lunch??? Meanwhile there are about 4-5 other mechanics walking around. I'm on lunch... So can I make an appointment "no you can't". Thank you very much Lithia Dodge will Never, ever see me again! Went straight over to Cevy of South Anchorage, I was immediately greater, given a tour of the service department. John got me right in sent me a text as soon as it was ready and back to work in time. That Is Service! Thank you Chevy! And tell the Lithia dodge guys that when I buy my Challenger I will Not be buying from them! More

Did not perform courtesy inspection after oil changed Hopefully they have to improve the services, I'm still not convinced with service manager and service adviser about how they handle courtesy inspectio Hopefully they have to improve the services, I'm still not convinced with service manager and service adviser about how they handle courtesy inspection when the oil changed my vehicle, which not done, More

A ride over to get the silver bullet in better condition !!! Well where do I begin?....................I must say that my fuel economy has really improved since getting my vehicle looked at Chevy South Anchorage Well where do I begin?....................I must say that my fuel economy has really improved since getting my vehicle looked at Chevy South Anchorage !!!!!...............So John I look ahead to conducting more business with Chevy in the not to distant future . Donnie............................................ More

Fast reply and excellant value We sent an email with a question about purchasing take off rims. The answer was a quick email that was followed with a phone call. The price was a g We sent an email with a question about purchasing take off rims. The answer was a quick email that was followed with a phone call. The price was a great value and they were willing to hold them until we could drive up from the Kenai to pick them up. The service of changing our tires to the new rims went fast while we shopped and were ready for our return home. More

They got me an appointment rather quickly. The service rep was good at keeping me informed of the progress of the repair and when it was done phoned me right away. He was quick and helpful. The service rep was good at keeping me informed of the progress of the repair and when it was done phoned me right away. He was quick and helpful. More

Fast turnaround and good advice John Walsh did a good job explaining how frequently I need to come in for oil changes and encouraged me to schedule one before the free maintenance pe John Walsh did a good job explaining how frequently I need to come in for oil changes and encouraged me to schedule one before the free maintenance period ends. He also notified me of the non-safety recall and we took care of it and my oil change in less than 45 minutes. More

Top Notch Sales, Service and Parts Dept personnel were all very Professional and friendly. By far the best truck buying experience I've ever gotten in 50 years. Sales, Service and Parts Dept personnel were all very Professional and friendly. By far the best truck buying experience I've ever gotten in 50 years. More

Courteous service The service department was ready and willing to provide the service I needed on my Silverado. I brought my truck in for an oil change and discussed ti The service department was ready and willing to provide the service I needed on my Silverado. I brought my truck in for an oil change and discussed tires with Steve. He came back with options for me and was able to provide slnew tires at the time of the oil change. More