Chevrolet of South Anchorage

Great service I brought my Vehicle in to South Chevy because of a sensor notification and a noise in the front end. Shane helped me resolve the issue. He was profes I brought my Vehicle in to South Chevy because of a sensor notification and a noise in the front end. Shane helped me resolve the issue. He was professional and explained what was going with the repair. He also showed me the damaged part that was replaced, and what went wrong with it! I appreciate all Shane's expertise. Thank you Dana More

Very Impressive The salesman was very informational, He helped me pick the right vehicle for my husband. The process was simple and worked out great. I got the righ The salesman was very informational, He helped me pick the right vehicle for my husband. The process was simple and worked out great. I got the right truck and feel the price was fair. More

Excellent Service From the moment we approached the building and Mr. Dedrick Pouncy greeted us at the door, he was very professional in his manner and was very attentiv From the moment we approached the building and Mr. Dedrick Pouncy greeted us at the door, he was very professional in his manner and was very attentive to my needs. He did everything he possibly could do to meet the requirements I wanted in a vehicle. He offered us drinks often and did not let us sit in boredom for the whole time we were seated. Thank you, Mr. Dedrick, for your professionalism and friendly, excellent, courteous service! More

fast, organized and courteous service My issue was analyzed immediately and efficiently to replace a failed catalytic converter on my 2014 Chev Silverado, and with a replacement car to u My issue was analyzed immediately and efficiently to replace a failed catalytic converter on my 2014 Chev Silverado, and with a replacement car to use until it was fixed. Thanks Shane Schenker and Landon Bauer for your courteous and professional attitudes! More

Service & sales Service is outstanding the best serices dept of any Car dealership we have ever had. Hart goes 120% with the service dept for outstanding services.. Service is outstanding the best serices dept of any Car dealership we have ever had. Hart goes 120% with the service dept for outstanding services.. Your feel welcome when you walk in. Sales dept are so friendly and make you feel welcome and no pressure. All the salesmen really impressed us when we was dealing on a 2016 Chevrolet truck. With Erich Ottmann. It was with great pleasure . It all started when I had my 2011 Chevy truck in for services and was waiting for a ride home. I was there over a hour waiting as they was busy . Erich come over and ask me how long I had been waiting I told him over a hour. He said come with me. He drove me home. I was so impressed with him. I took My wife & daughter down to just check out the prices of a new truck. I wasn't really looking for a new truck. But we ended up buying one from him. More

Life time oil change member On Saturday Morning on 12,10,16 I had my truck oil change and as I came in,Must of drive in your oil lane the and the signs were a little confusing an On Saturday Morning on 12,10,16 I had my truck oil change and as I came in,Must of drive in your oil lane the and the signs were a little confusing and as I walk into your shop a loud mouth mechanic MIKE made sure I did not drive in the right way and I should read the signs next time I come in. This is what I really needed on my only day off with a cup of coffee in my hands. I really didn't think I should be treated in this manner from a mechanic who is changing my oil in my truck as the Manager Kenny did smooth things out. I felt so belittle as others service writers and managers were very quiet. I knew all eyes were on me as I walk into your waiting room. I felt so embarrassed and at the same time I felt so very uncomfortable being there. My only questions is, Where do find these people. I Will never forget when I bought my 2007 Chevy truck in December 2007 2 weeks before Christmas and your sales person Tony' treated me with all respect and stay over to sale me that truck and the manager at that time made sure everything went smoothly. What a great experience and felt like friends and family. More

Repair I brought my vehicle in for a heated seat issue and a recall. My vehicle was repaired in a timely manner and fixed correctly. I have always been hap I brought my vehicle in for a heated seat issue and a recall. My vehicle was repaired in a timely manner and fixed correctly. I have always been happy with my experiences here. More

Exceptional Service Manager I have been taking my H3 Hummer to Chevrolet of South Anchorage for a while. I always receive exceptional service through Shane on each and every visi I have been taking my H3 Hummer to Chevrolet of South Anchorage for a while. I always receive exceptional service through Shane on each and every visit. My vehicle required a significant amount of repairs recently and he ensured I understood all necessary repairs that had to be accomplished by explaining the full details. I was very satisfied with the service and repairs. He has a very friendly disposition and always displays courteous and respectful gestures towards other customers and me. He is an optimum company representative who could work as a Manager in any department. He deserves a raise. I appreciate his service. Ed More

The service was very good. I visit the service center, for a recall on my truck. My experience was great. This happened at the second reservation, because at the first one nobod I visit the service center, for a recall on my truck. My experience was great. This happened at the second reservation, because at the first one nobody had idea of that one. More

excellent customer service representative went to service department and talk to Shane Schenker about the service battery charges systems message/light appearing; this was 2:00 in the afternoo went to service department and talk to Shane Schenker about the service battery charges systems message/light appearing; this was 2:00 in the afternoon. I knew that it was to late in the day to see if the problem could be fix. Shane informed me of all possibility what the problem could be and advice me to leave the vehicle overnight. He inform me that he would have a more accurate diagnose the next day. I guess it was about 5;00 pm that day when i get a call on my cell phone, it was Shane, he inform that he manage to get a mechanic to look and diagnose to problem and have it fix early the next day. Mr. Shane to me went that extra mile to take care of his customer and provided a excellent customer service More