Chevrolet of South Anchorage
Anchorage, AK
Filter Reviews by Keyword
By Type
Showing 591 reviews
Service The service advisor was great. He was very professional and friendly. My car was lubed and the oil was changed out. All went well Thanks Shane The service advisor was great. He was very professional and friendly. My car was lubed and the oil was changed out. All went well Thanks Shane More
Oil change and detail Glen was super friendly and a pleasure to work with! Detail job was great! Even got sung to by management when I came in late haha! Glen was super friendly and a pleasure to work with! Detail job was great! Even got sung to by management when I came in late haha! More
A First Class Experience We had a safety recall on our 2014 Silverado, and drove 3.5 hours to this dealership. When we got there, Landon Bauer greeted us, and made sure since We had a safety recall on our 2014 Silverado, and drove 3.5 hours to this dealership. When we got there, Landon Bauer greeted us, and made sure since we were coming from out of town that we had a courtesy vehicle to use for the day. The recall work was completed in a timely manner, and the entire experience was efficient, professional, and exceptional. We can't say enough good things about how we are treated at Chevrolet of South Anchorage. More
Courteous, professional, efficient service Went in for routine maintenance without an aappointment nd they took care of it right away. They were courteous and proffessional and efficient as alw Went in for routine maintenance without an aappointment nd they took care of it right away. They were courteous and proffessional and efficient as always. More
Horrible service & no communication The first one in the door to have an oil change & transmission filter & fluid change. 2-1/2 hours later, i was still waiting & then had to take it up The first one in the door to have an oil change & transmission filter & fluid change. 2-1/2 hours later, i was still waiting & then had to take it upon myself to see what the hold up was. Was told were out of transmission fluid, & we wont have any until later this afternoon. In the mean time they couldn't even tell me that or let me know its going to be a lot longer lead times. On top of that they didn't even do an oil change, they just let the car sit there as well as myself for 2-1/2 hours!!! To make maters worse, the guy in the service department was personally handing out finished work orders to every other customer waiting. He even looked at me multiple times with every done work order he brought out. Still didn't even occur to him to say "Hey , were out of transmission fluid for your vehicle, but we can do an oil change to get you out the door". Horrible customer service. To all out there unless it's a simple oil change, don;t bother wasting your time & patience at South Anchorage Chevrolet. They have a serious lack of communication within their own departments as well as to the customer. I was a customer for over 10 years at this place, but no more. I would rather go to a Ford dealership to have Chevrolet work done instead of this place. More
Amazing Great dealership good experience Jared was a great salesman to work with very helpful courteous you guys need to give him a huge raise I would like to Great dealership good experience Jared was a great salesman to work with very helpful courteous you guys need to give him a huge raise I would like to see him again when I buy a new car More
job well done I can't complain. I was satisfied the way my 2017 3500 Diesel High Country was serviced. Hopefully the DEF was topped off too :). I like the lobby wai I can't complain. I was satisfied the way my 2017 3500 Diesel High Country was serviced. Hopefully the DEF was topped off too :). I like the lobby waiting area with free bottled water for customers. Thank you guys. More
Great Service! Our vehicle broke down Friday afternoon. Service Writer Shane Schenker was able to get our vehicle towed to the dealership that day and was able to sq Our vehicle broke down Friday afternoon. Service Writer Shane Schenker was able to get our vehicle towed to the dealership that day and was able to squeeze us in on Saturday for diagnostic test. Not only did they quickly find the problem they were able to repair it as well as change the oil. All this on a Saturday with no appointment. Great customer service! More
Oil change & Safety recall Great, quick service after making appointment & got me in the very next day. Called me within an hour after checking into the service department. Than Great, quick service after making appointment & got me in the very next day. Called me within an hour after checking into the service department. Thanks! More
Helped me to move on👍🏼 I adopted this brand of truck from my Dad since I was a kid so I’m a Chevy fan ever since and I have a great experience until now. I adopted this brand of truck from my Dad since I was a kid so I’m a Chevy fan ever since and I have a great experience until now. More