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Chevrolet of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Steve Deason helped me to get the SUV that I wanted. I've been in the market for 3 months and couldn't find the right car for the right price. Most of the dealers nearby Chicago were selling above MSRP. I've been in the market for 3 months and couldn't find the right car for the right price. Most of the dealers nearby Chicago were selling above MSRP. I'm glad that I came across the listings of Chevrolet of Naperville. They sell cars at MSRP only. Once the car arrived at the dealer everything was smooth. Steve made the whole process easy. The entire team was very professional and friendly. Most importantly no hidden fees. Would definitely recommend to friends and family. More
Eddie Donez excellent. Not fancy but knows what he is doing. Down to earth. Felt like we got treated with honesty. Not fancy but knows what he is doing. Down to earth. Felt like we got treated with honesty. More
Eduardo dones was very sweet and helpful, he explained everything perfectly and made our purchase easy for us, overall the whole staff in this place was helpful and nice, 10/10 experience everything perfectly and made our purchase easy for us, overall the whole staff in this place was helpful and nice, 10/10 experience More
A very smooth transaction, no games and no xx. They got me exactly what I wanted and communication during the order process was excellent They got me exactly what I wanted and communication during the order process was excellent More
Inquired about a vehicle twice and got no response from them. Chase the General Sales Manager sent 2 generic emails asking if he could do anything to help about my inquiring about the vehicle. I never got them. Chase the General Sales Manager sent 2 generic emails asking if he could do anything to help about my inquiring about the vehicle. I never got a response from him either. If the General Manager doesn’t do anything to help that just shows how well this dealership takes care of their customers. More
Great customer service and help. They were able to help and answer all my questions. The whole team was very friendly and made the whole process easy. Recommend to anyone ordering or They were able to help and answer all my questions. The whole team was very friendly and made the whole process easy. Recommend to anyone ordering or buying a car. More
I purchased my vehicle from this dealer without any issues. The Service department, however is the most inept and unqualified service department I have ever been to!! (Mind you, I have purchased and le issues. The Service department, however is the most inept and unqualified service department I have ever been to!! (Mind you, I have purchased and leased over 18 brand new vehicles in my life time so far) I have brought my vehicle here a few times in the last two years for oil change, service, alignment & other concerns, and EVERY SINGLE time my experience has been disappointing and upsetting due to their lack of professionalism with the customer and their complete and utter ineptitude!!! My latest experience: I had this dealer do an "alignment" on my truck; A couple weeks later I could hear and feel a cranking noise on every turn I made - After I brought the truck back to the dealer they said, that while they could hear the noise they did NOT KNOW where it came from and that I should take the truck some where else for another opinion... Well, so I did. I brought it to another mom & pop shop and within MINUTES! they addressed the issue at not charge (5 minutes it took) The root-cause of the problem: The dealer forgot to properly torque an alignment cam bolt after they did the alignment, and this is what was causing the issue!!! Not to mention after the alignment they pushed the wheels so far back that as soon as I drove out of the dealer, my fender flares were demolished due to the wheel rubbing on them (Yes, I had to buy new fender flares and do some trimming myself to avoid this issue) - You would think they would have said something regarding the new position of the wheels and the rubbing!, seeing that they drove the truck out of the service department into the parking lot to deliver the truck after service... More
I did not enjoy my visit. I drove an hour just to find out the vehicle I wanted was not there. I was very clear the day before in saying that a different vehicle would not do. I drove an hour just to find out the vehicle I wanted was not there. I was very clear the day before in saying that a different vehicle would not do. They were so nonchalant about my time. Thankfully I was able to purchase at the next dealership. More
Wow! That is the best car buying experience I ever had in my life. Very professional, nothing misleading, no pressure, honest pricing. Cannot say enoug That is the best car buying experience I ever had in my life. Very professional, nothing misleading, no pressure, honest pricing. Cannot say enough good things about them. Steve Deason was absolutely awesome! More
What a great dealership! We weren't jumped on the minute we walked in. Everyone was very helpful and friendly. Very up front about the process of ordering a vehicle. Over We weren't jumped on the minute we walked in. Everyone was very helpful and friendly. Very up front about the process of ordering a vehicle. Overall great experience. More