Bill Lutz

Bill is very kind and helpful. He really knows how to set you up according to what you need and not what they need to sell. He's got the knowledge to give you very good advise. He really knows how to set you up according to what you need and not what they need to sell. He's got the knowledge to give you very good advise. More

by awendy.velasquez Verified Customer Verified Customer

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Smooth and easy process. Bill Lutz was great to work with and guided me through everything that was needed. Bill Lutz was great to work with and guided me through everything that was needed. More

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Staff was very friendly and courteous. Bill took the time to make sure I was informed of all the bells and whistles on the vehicle. Bill took the time to make sure I was informed of all the bells and whistles on the vehicle. More

by wit5brutal Verified Customer Verified Customer

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My salesperson, Bill Lutz, was fantastic! He was very attentive to all my needs. He made the purchase of my new Grand Sport a very favorable experience. I highly recommend doing business with He was very attentive to all my needs. He made the purchase of my new Grand Sport a very favorable experience. I highly recommend doing business with Bill and Chevrolet of Naperville! More

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I was very pleased with the service I received in purchasing our 2021 Kia Sportage. From the moment I seen it online and I reacted to the ad everyone in every department was very nice courteous and h purchasing our 2021 Kia Sportage. From the moment I seen it online and I reacted to the ad everyone in every department was very nice courteous and helpful. The vehicle was exactly what was advertised. More

by staceydtubbs Verified Customer Verified Customer

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Financing system and down payment system is very bad. It is almost ripoff dealing business and bank. It is almost ripoff dealing business and bank. More

by sridevikrishna56 Verified Customer Verified Customer

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Bill was very good to work with, no high pressure, but knowledgeable and let the car sell itself. Just know that after the car sale, a guy shows up with a pitch to protect the car with exterior and inter knowledgeable and let the car sell itself. Just know that after the car sale, a guy shows up with a pitch to protect the car with exterior and interior coatings (we did get this, but note that the team doing the work doesn't want to talk to you or explain anything - so get everything in writing when they sell it to you). Then there was a massive guilt trip to add additional warranties. I got to the point where I wanted to ask whether I was getting a good car. They act as if it will probably start failing within the first year and that the cost of repairs will be out of control. I know it's all about getting an upsell, but good grief. The final straw came when she tried to sneak another 3 months of payments into the deal to make the warranty just $8 a month - that doesn't make the warranty "just $8 a month." I almost didn't catch that. Watch out. More

by pastordansgt Verified Customer Verified Customer

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Bill Lutz was helpful in explaining all of the new features available on the new Colorado. I found one that included my basic requirements and pleasantly surprised with others. We are very happy wit features available on the new Colorado. I found one that included my basic requirements and pleasantly surprised with others. We are very happy with our selection and the over all buying experience. More

by dredman2 Verified Customer Verified Customer

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Bought two vehicles from Bill Lutz. ..Both times were a great buying experience .We love our Trax and Colorodo ..Both times were a great buying experience .We love our Trax and Colorodo More

by edlski Verified Customer Verified Customer

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Everyone at the dealership was extremely nice and was very helpful. My experience with sales went great very helpful. My experience with sales went great More

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