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Chevrolet GMC of Millersburg - Service Center

Millersburg, OH

4.5
458 Reviews

458 Reviews of Chevrolet GMC of Millersburg - Service Center

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January 30, 2024

Service is always excellent. Staff is friendly and helpful. Prices are reasonable and the work in done in a timely manner! More

by dac2235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Wood
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Jan 31, 2024 -

Chevrolet GMC of Millersburg responded

dac2235, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

January 27, 2024

Bob Conn was the best! He was so helpful! Made everything super quick and easy! More

by SAMANTHAYERIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Tieche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Cavanaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Wood
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Jan 31, 2024 -

Chevrolet GMC of Millersburg responded

samanthayerian, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

January 06, 2024

Bob in service did a nice job on handling my repair and coordinating with another dealer. More

by andrew.jones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

Chevrolet GMC of Millersburg responded

andrew.jones0, Thank you for the great review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

December 29, 2023

The service was performed as expected. However, I was shocked at the labor cost, which wasn’t broken down when given the repair estimate. $1101 for approximately 3.5 hours of work. $315/ho More

by GSTONER
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Bob Conn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Chevrolet GMC of Millersburg responded

GSTONER, Thank you for your feedback regarding your visit. We are glad to see the repair was done properly and performed as expected. As for our labor costs we base our labor costs on what other dealers in our area are also charging for similar repairs. We also provide each customer with an estimate of what the cost will be before we even start working on a customer's vehicle and wait for their okay before the repairs are started. We appreciate your business and hope we can help you out again in the future.

December 29, 2023

I was stranded in Millersburg on Christmas (a Monday in 2023) due to Jeep death wobble issue. The dealership was closed that day of course. But by Wednesday, thanks to Bob in the service department, I was More

by jeckturbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Chevrolet GMC of Millersburg responded

jeckturbo, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

December 18, 2023

My tech did every thing he could to get to the bottom of my problems, I hope he got them, if not it will be back More

by JOHNSON.JEREMIAH65
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Wood
Report | Print
Dec 18, 2023 -

Chevrolet GMC of Millersburg responded

JOHNSON.JEREMIAH65, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

December 14, 2023

Great customer service! Staff is friendly and knowledgeable. Waiting room is clean and comfortable with fresh coffee and bottled waters. More

by RANCARZING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Wood
Report | Print
Dec 18, 2023 -

Chevrolet GMC of Millersburg responded

RANCARZING, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

December 12, 2023

Always nice to work with the service dept. They get me back on the road! More

by PMC82000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Wood
Report | Print
Dec 18, 2023 -

Chevrolet GMC of Millersburg responded

PMC82000, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

December 08, 2023

Very pleased on how friendly and letting us know if anything was wrong with our vehicle. When we walked in we were greeted with a smile. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Wood
Report | Print
Dec 18, 2023 -

Chevrolet GMC of Millersburg responded

Nancy, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs,

December 02, 2023

Took my truck in for an oil change and they got it done pretty quickly and did it for free because it was my first one More

by HARVEYZOOK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coen Haven, Jim Wood
Report | Print
Dec 18, 2023 -

Chevrolet GMC of Millersburg responded

HARVEYZOOK2, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

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