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Chevrolet GMC of Millersburg

Millersburg, OH

4.6
883 Reviews
Call Dealership (330) 674-4015
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7190 State Route 39

Millersburg, OH

44654

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883 Reviews of Chevrolet GMC of Millersburg

August 04, 2020

The service department is top of the line! Being dog friendly is also a very nice plus! Everyone there is kind and helpfull! Thanks Jeff More

by jeff
Recommend Dealer
Yes
Employees Worked With
Beau Baker, Jay Shaeffer, Michael Miltenberger
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Aug 05, 2020 -

Chevrolet GMC of Millersburg responded

Jeff, thank you for the great review! You and your 4-legged baby are always welcome here! We value your business. Take care!

August 03, 2020

Great dealership and great salesman. I always get the care and attention you expect. Have never been disappointed with this dealership. Dale Brown is a great representative of this dealer More

by KMOHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Dale Brown
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Aug 05, 2020 -

Chevrolet GMC of Millersburg responded

KMOHLER, congratulations on your new vehicle! We are thrilled that Dale made another visit memorable for you. We sincerely appreciate your patronage! Thank you!

July 31, 2020

Came in for general maintenance. Was greeted right away and car was taken back quickly. Complete check of fluids and addressed a couple of questions we had. Great service! More

by KRTURNER77
Recommend Dealer
Yes
Employees Worked With
Chad Mills, Jay Shaeffer, Michael Miltenberger
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Aug 03, 2020 -

Chevrolet GMC of Millersburg responded

KRTURNER77, thank you so much for taking time out of your day to leave us a review! We are thrilled that your experience was seamless from beginning to end! We appreciate your business and we look forward to serving you again. Take Care!

July 30, 2020

Professional, caring, listened to my needs. Met them in short order. This is my auto company from now on. I highly recommended these awesome guys. More

by apologia2003
Recommend Dealer
Yes
Employees Worked With
Jenna Leigh, Jay Shaeffer, Michael Miltenberger
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Jul 30, 2020 -

Chevrolet GMC of Millersburg responded

apologia2003, thank you for your incredibly sweet review! We strive to ensure that your visit is not only quick and friendly, but informative and safe. Your 100% satisfaction will always be our #1 concern. We are grateful for your recommendation and we thank you for your business! Take care!

July 25, 2020

I ordered a vehicle in September didn't receive till end of July I understand strike and virus but I didn't get any extra deals for waiting so long More

by Mark1234
Recommend Dealer
Yes
Employees Worked With
Chad Mills
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Jul 27, 2020 -

Chevrolet GMC of Millersburg responded

Mark1234, Thank you for taking a moment to provide us with feedback regarding your experience. We are deeply apologetic for the wait and we share in your frustration with the delay of your new truck. Shipping delays have been an issue for General Motors long before the strike and COVID-19. We have actively expressed our frustrations to our GM Rep., whom we have had to call on numerous occasions to get an update on a new vehicle only to learn that the vehicle has been bayed for a post-production inspection. These inspections are completely random, and unfortunately are out of our control. We completely sympathize with you and agree that GM should offer some type of incentive to customers for vehicles that are ordered sold and experience delivery delays. As a dealer, we will continue to push for change, but you are also free to voice your concerns directly to GM. Visit: https://www.gm.com/contact-us.html – this is the GM Customer Assistance Center. You can choose whether to communicate by phone, mail or email. If there is anything that we can do to help you please do not hesitate to reach out to us! Thank you for your business!

July 23, 2020

Excellent service department! Also great satisfaction regarding inquiries about possible pickups purchase. Very helpful info. Also offered opinion on what our purchase needs may be. More

by GMULLET
Recommend Dealer
Yes
Employees Worked With
Dale Brown, Michael Miltenberger, Bob Toth
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Jul 27, 2020 -

Chevrolet GMC of Millersburg responded

GMULLET, thank you for the excellent rating! You are always in good hands when you visit the store! Thank you for your business!

July 16, 2020

Disappointed at first it took me 5 days to get a loaner. But overall I was treated well. No new issues with my fixed Silverado. More

by Keith Guilliams
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
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Jul 23, 2020 -

Chevrolet GMC of Millersburg responded

Mr. Guilliams, thank you very much for your Dealer Rater review. We regret that General Motors promised you one of our rentals without first verifying what we had available. They put us in a pinch. We tried to pull some strings so as not to inconvenience you, but it still ended up being several days out. Sorry! We are pleased to hear that your truck is running well and everyone at the store treated you with respect. Thank you for your patronage and we will see you next time!

July 15, 2020

Great place and great staff. The owner took time on a Saturday to explain the vehicle and works with me. Offered anything I wanted to drink and answered any and all questions. More

by Dan.hoffmole bluean
Recommend Dealer
Yes
Employees Worked With
Chad Mills
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Jul 23, 2020 -

Chevrolet GMC of Millersburg responded

Dan, congratulations on your vehicle purchase! We are pleased to know that all of your questions were answered and you received personal assistance from the owner! Let us know if you have any questions or concerns and thank you for your patronage!

July 15, 2020

Repair was made on time and on budget. There was a wire that was left unconnected that resulted in another visit to the dealership service department. More

by zscout2k
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
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Jul 30, 2020 -

Chevrolet GMC of Millersburg responded

zscout2k, thank you for taking the time to leave a review about your experience with us. We are so sorry to learn about the disconnected wire! We certainly strive to do better than that. Thanks to feedback like yours, we are able to identify areas that need improvement. This will be addressed. Thank you for your patience and your patronage!

July 09, 2020

Was in Berlin on a short vacation and the check engine light came on 2019 terrain. Went to Chuck Nicholson because it was close. No appointment. Mike Miltenberger greeted me like an old customer, got me r More

by fbindas
Recommend Dealer
Yes
Employees Worked With
mechanic , Michael Miltenberger
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Jul 10, 2020 -

Chevrolet GMC of Millersburg responded

fbindas, thank you for the wonderful feedback regarding your recent visit with us! We are proud to serve our guests no matter where they came from or where they purchased their vehicle. Your safety and satisfaction is our #1 priority, and we are happy to know that our service department had you back on the road in no time! Feel free to stop in and say hi the next time you are in the area! Thank you for your business.

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