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Chevrolet GMC of Millersburg

Millersburg, OH

4.6
883 Reviews

7190 State Route 39

Millersburg, OH

44654

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883 Reviews of Chevrolet GMC of Millersburg

October 10, 2021

Still waiting for key fob that was supposed to come with vehicle at purchase. Getting close to 4 months since purchase and just broken promises! Do not recommend, they suck you in for the sale and forget More

by D Y
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Evan Shane
October 06, 2021

Thanks for the good service. Keep up the good work. Will recommend to others in the future More

by GCLAWNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger, Dakota Herrington
Oct 08, 2021 -

Chevrolet GMC of Millersburg responded

GCLAWNS, Thank you for the great review. We appreciate your business and look forward to seeing you again in our service department.

October 05, 2021

Great customer service. They helped lay out great options when I was buying new tires and was able to give personal reviews for what would work best for my vehicle. More

by SCHARLTON89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
Oct 08, 2021 -

Chevrolet GMC of Millersburg responded

SCHARLTON89, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

October 05, 2021

Gavin was alright. But overall it is not what I expect from a GM dealer. More

by Cor
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gavin Mooneyham, Charlie Skinner, Matt Basiletti
Oct 18, 2021 -

Chevrolet GMC of Millersburg responded

Cor we would love to further discuss any concern you had at our dealership. Can you please reach out to us at 330674-4015 so we can discuss your concern.

Oct 19, 2021 -

Cor responded

Your service department has tried their best to fix my issues. What a joke that turned out to be. It pulled to the right so they put it back on the alignment rack, now it pulls to the left and my steering wheel is off center. Hooked my scanner up to it and there’s old codes in there for my glow plugs. I guess you guys missed that when you hooked up to it multiple times? I was told that front end shake is not a safety concern when braking. And also sold a new 7-way connector for my trailer hook up. I asked for the old one back, there is nothing wrong with the old one. They could have soldered the wires back together when they cut out the aftermarket light. They had to solder the new wires anyways. Why did it need a new plug? Now my low coolant light comes on intermittently and my check engine light keeps coming on for the glow plug issue. If you are willing to buy the truck back so I can get a good reliable truck that’d be great. But I doubt the dealership will help out their customers like that.

October 04, 2021

We had two lights come up on our truck and were pulling a 35 foot trailer. Stopped at your Chevrolet dealership and you had us leave the truck. Next day you called the problem was found. We gave permission t More

by STEPHENS_DARRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Herrington
Oct 05, 2021 -

Chevrolet GMC of Millersburg responded

STEPHENS_DARRELL, Thank you for the awesome review, We appreciate your business and look forward to seeing again in our service department.

October 04, 2021

Was not happy being told my vehicle was done and had to take back the next day cause something was not right all cause the mechanic was rushed to get the job done More

by JOHNBOY0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dakota Herrington
Oct 18, 2021 -

Chevrolet GMC of Millersburg responded

JOHNBOY0817, We would love the opportunity to discuss your concern. Please call us at 330-674-4015 and ask for the service manager Jim Cavanaugh.

September 30, 2021

The sales manager matt and service manager did an amazing of making my purchase as well as outfitting my new truck with the correct hitch seamless as we had to do all negotiating by phone More

by lcraigb2l
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Mooneyham, Jim Cavanaugh, Matt Basiletti
Oct 01, 2021 -

Chevrolet GMC of Millersburg responded

Thank you for your recent review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

September 29, 2021

They sold me a truck for a good deal but they claimed they did a 120 point inspection, but somehow they didn’t fix the running light on the mirror, they also sold me a warranty that said it would cover e More

by ELDRENDARGER3232
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gavin Mooneyham
Oct 01, 2021 -

Chevrolet GMC of Millersburg responded

ELDRENGARGER3232, Thank you for your recent feedback. Unfortunately the warranty only covers mechanical issues and not cosmetic issues. If the mirror was not working properly the warranty would have kicked in. Our store does do a multi point inspection on our vehicles for safety concerns not cosmetic. We always suggest our customers do a walkaround of the vehicle before they purchase. If you have any further concerns please feel free to reach out to our General Manager Chuck Tieche at 330-674-4015

September 29, 2021

Everything went well. People were friendly and professional. I would like it more if people would wear masks. More

by GBONATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
Sep 30, 2021 -

Chevrolet GMC of Millersburg responded

GBONATH, Thank you for the nice review. We appreciate your business and are looking forward to helping you out in the future with all your sales and service needs.

September 28, 2021

They did a very good job and did it in pretty good time and we had a nice friendly place to wait and they give me estimates pretty much told me what it was about going to cost everything that I had done an More

by CEDAWSON56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Brown, Michael Miltenberger, Chris Loch, Jason Oatley
Sep 29, 2021 -

Chevrolet GMC of Millersburg responded

CEDAWSON56, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs

Sep 29, 2021 -

CEDAWSON56 responded

Oh I think you had to tell the truth about things and give people credit where it’s due you guys definitely earned it thank you

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