Chevrolet Buick GMC of Quincy

Called to speak about buying a used vehicle that was listed online and the sales guy was completely rude. Take your money and go else where! listed online and the sales guy was completely rude. Take your money and go else where! More

Too Lazy My husband and I have been calling, messaging and emailing.NOONE called. Called again and they told us it was sold. Really? I'll go somewhere that ac My husband and I have been calling, messaging and emailing.NOONE called. Called again and they told us it was sold. Really? I'll go somewhere that actually cares about their future customers who were going to buy this vehicle out right! YOUR LOSS! More

Business department and Service department are Horrific First off the vehicle I purchased the headlights were very dim, was reassured they would be glad to fix them before I signed the final papers, they or First off the vehicle I purchased the headlights were very dim, was reassured they would be glad to fix them before I signed the final papers, they ordered the parts, took over 2 months to get them to fix them, and only after my husband called their main office to complain and calling over and over, they trade in wasn’t paid off for over a month, they kept telling me they just sent it in, it’s in the mail More

Repossessed car after purchase I purchased a used vehicle and paid with cash. I was told that the financial manager that I gave the money to had passed away the next day. I get a I purchased a used vehicle and paid with cash. I was told that the financial manager that I gave the money to had passed away the next day. I get a call 10 days later saying that I didn't pay for the car and that they did not accept cash. I told the sales manager if I didn't pay her, why was I given the keys, had my insurance transfered, and given a temporary tag, and allowed to drive back to Georgia where I live. He said that she just forget to collect the money and later changed to say that they let me drive the car home on good faith that I would bring a check in the next business day. This was a lie because I returned to the dealership 3 days later to have the oil changed and the car detailed. I was there for over 3 hours and talked to the salesman and sales manager and no one saild anything about a check. They never sent in the registration and tag information and after 30 days I could no longer drive the car. The DMV office issued me another 30 day temporary tag and I had to go to Tallahassee to get it. When I returned home, the car was gone. They had repossessed it. They don't have any paperwork that shows that I owe them any money as my receipt shows the balance was paid in full. More

False Advertising I decided to help my younger sister find a car. She wanted a compact SUV and so the search began. I found a few online, but one price caught my eye. I decided to help my younger sister find a car. She wanted a compact SUV and so the search began. I found a few online, but one price caught my eye. It offered a low price and the car seemed very clean and without damages. I called and spoke with Isaac, which by the way, had a 2Pac ringtone (not professional) and he was actually fairly pleasant to speak with. I had my dad make the long drive out to their dealership, we live in Tallahassee, and upon arriving they hard-balled him with a difference of about $2,000! I am in sales. He is in sales. They lost a sale for greed. More

Poor communication Dealership will not call to update you on the status of your vehicle or parts ordered. Gentleman in charge of writing up service customers has zero so Dealership will not call to update you on the status of your vehicle or parts ordered. Gentleman in charge of writing up service customers has zero social skills. More

terrible I traded in a vehicle while purchasing from this dealership. They have had my trade for almost 6 weeks and STILL have not paid off the loan on that ve I traded in a vehicle while purchasing from this dealership. They have had my trade for almost 6 weeks and STILL have not paid off the loan on that vehicle. I have called multiple times and keep hearing the check is "about to be mailed". More

Sold the car from under me! I'm 15 and I have a small budget for a car and my birthday is coming up. My dad and I have been hunting for a car in all the websites possible for a g I'm 15 and I have a small budget for a car and my birthday is coming up. My dad and I have been hunting for a car in all the websites possible for a good deal. We found their add and went to check out the car on a Thursday. We drove 45 min to the dealership and test drove the car. It was really nice with low mileage but had minor damage to the front and they said they'd fix it, "any thing to sell it". I was super excited but needed to get approval from my mom but she was out of town and we'd have an answer within 3 days. That frindah we were thinking about it and realized that the price they gave us meant that with tax and title it was $2000 more than the sales price so we wanted a quote. We called in on that Saturday when we had time and Michelle the sales person said she'd send it later when she wasn't busy. We called again later that day because she never called or emailed anything. We felt bad for calling but called again 30 minutes before closing. She then told us they'd sold it because some other guy named john or something was selling it too? She had all day to tell us. She even ended up insisting that she tried calling us multiple times to get us to put a down payment on it but we checked and she never in any way tried to contact us. They had our numbers and even a copy of my dads license so they had plenty of was to contact us. She started to say that the guy who showed us the car was sick and the other sales guy sold it. She even started to lie and down play the car I wanted and say it didn't have Bluetooth but I know for a fact it did and she said that the sales guy lied to us. I know it did because it had the buttons on the steering wheel. I was very upset because I had gotten my hopes up and thought I was going to get this car. She proceeded to try to push this other car on us to buy which was another 2000 out of my budget. She did she would call us back in 20 minutes but it was 10 from closing so she lied and never called back. We ended up calling back that Monday and talked to her manager who seemed slightly upset and he could do much but offer us other deals that I can't afford. All in all she screwed us over and tried to lie to us. They even lied to my neighbors who actually bought a car from them and they promised to send her another key fab since they okay gave her one. They never sent it. I do not suggest buying from them in the end. More

Service Center My 2014 has been in the shop for 9 days now an not the first person has called to give me a update on what is wrong or how we are going to proceed in My 2014 has been in the shop for 9 days now an not the first person has called to give me a update on what is wrong or how we are going to proceed in fixing a truck that only has 55,000 miles on it. I have called Service and Dealer Manager still with no answers!!!!! More

Not a pleasant/easy experience Do not buy from them. They will screw you over in every way possible. I went to the dealership knowing exactly what I wanted, visited there two times, Do not buy from them. They will screw you over in every way possible. I went to the dealership knowing exactly what I wanted, visited there two times, one on the lot was a little more than what I wanted to pay. So I watched online for a bit, and found one down south that I was very interested in. Immediately called up and inquired about the car, gave financial info etc. Was told I would have to come up and fill out paperwork to get the car transferred. Well the next day I go up, and walk in to sales person and they say they aren't even sure that car is available (mind you I drove 45 mins to this dealership) so they click on the computer for a while then call up the other dealership and come back to tell me it is available but I have to sign papers and pay 500$ for it to be transferred. Was told would take 4 days for car to arrive, took over 6 days. Finally go to get car, sales person is late so have to wait on them for 45 minutes. She gets there, test drive car and go back in to finish paperwork, this time have to wait on finance lady. Go in and fill out paperwork and etc, and she says computer system is down etc so can't transfer tag etc. finally gives me a hand written tag and says they will mail the other one etc. I go out to drive off lot with car, and only handed ONE key. And told "yeah that sucks". Over 1500$ in Dealer fees and etc and they couldn't provide a second key?!? Told me it would be 250$ for a new key. Any way I was recommend to go here and they are suppose to have a 100$ referral fee, so I filled out the form. Friend never received the referral check or anything. Just crazy. Employees bad mouth Each other in front of customer, sales personals were on their Facebook and etc. anyway after about 2 weeks having the vehicle, I get a call from Michelle (finance lady) and told the paperwork needs to redone, that I have to drive 45 minutes back out there for the 4th time to redo paperwork. Well I tell her I plans the next day but can be in first thing in morning and wanted to meet at 9, in and out. I get there at 9 and she's with another customer for over an hour and a half, keeping me waiting. Get paperwork done and drive off. Well few weeks later again I get a call, that she wrote something wrong on the paperwork and I needed to come back to fix it. I refused and said I needed it mailed, just very inconvenienced all the way around. Manager never came and spoke to me etc. I would not recommend buying from them if you want an pleasant and easy experience. Horrible first time car buying experience! More