Chevrolet GMC of Quincy

⭐ 1 STAR — I WOULD GIVE ZERO IF I COULD This was easily one of the worst and most unprofessional vehicle-buying experiences I have ever had. If you’re considering buying from this Chevrolet dealersh easily one of the worst and most unprofessional vehicle-buying experiences I have ever had. If you’re considering buying from this Chevrolet dealership in Quincy, I strongly suggest doing yourself a favor and shopping somewhere else. I was trying to purchase a 2026 Chevy Equinox that they advertised as having around 90 miles. In reality, the vehicle had OVER 1,300 MILES on it. That’s not a minor difference. When you’re purchasing what is being represented as a new vehicle, more than 1,200 additional miles is something a customer deserves to know upfront. Then came the financing. I had a Capital One pre-approval and attempted to use the terms I had already been approved for. Despite this dealership advertising that they work with Capital One, they would not accept those terms. What followed was DAYS of trying to get straight answers. Responses were slow, vague, and inconsistent. Unfortunately, this wasn’t just an issue with a salesperson. My experience included communication with the GM and Vice President as well. You would expect dealership leadership to step in, communicate clearly, and make sure a serious customer is taken care of. That was absolutely not my experience. After all the back-and-forth, they FINALLY agreed to a deal. I told them exactly when I would be there to purchase the vehicle. Then I reached back out and couldn’t get a response. After everything we had already gone through—and AFTER agreeing to the deal—I was ultimately told that they had decided they NO LONGER WANTED TO SELL ME THE VEHICLE. Seriously? You have a customer with financing lined up, you’ve negotiated and agreed to a deal, the customer tells you when they’re coming to buy it, and your solution is to simply decide you don’t want to sell them the vehicle? That tells me everything I need to know about how this dealership values customers. The best part of the story is what happened next. I went to a nearby competitor and bought essentially the same Equinox. Except mine is a 2027 instead of a 2026. It has MORE OPTIONS. It had ONLY 4 MILES on it. And I got it for essentially THE SAME MONEY. So in the end, this dealership actually did me a HUGE favor by refusing to sell me their 2026 Equinox with 1,300+ miles. The difference in how I was treated elsewhere was night and day. Buying a vehicle shouldn’t require chasing people for days, trying to get straight answers from management, discovering that a vehicle has significantly more mileage than advertised, finally reaching an agreement, and then wondering whether the dealership is actually going to honor the deal. If you’re shopping for a Chevrolet in this area, my advice is simple: KEEP DRIVING. There are other dealerships nearby that will actually communicate with you, respect your time, and appreciate your business. I know where I WON’T be buying my next vehicle. More

Ron did a great job My husband loves his truck. Mike the manager did an awesome job Melissa McLaughlin Mike the manager did an awesome job Melissa McLaughlin More

Ron did a great job. Very happy with purchase. We will be back to purchase again Roger Mason Very happy with purchase. We will be back to purchase again Roger Mason More

Ron,Mike and Pete did a great job! Definitely will be back. Love this place! Definitely will be back. Love this place! More

I love my Sierra 1500! The staff here got me in to a perfect car with a great deal. The staff here got me in to a perfect car with a great deal. More

Ron,Mike and Pete where very nice and I would highly recommend buying from Chevy Buick of Quincy Thank you, Jeanette Francis recommend buying from Chevy Buick of Quincy Thank you, Jeanette Francis More

Worst dealership ever they ran credit and was approved. Waiting all day salesman wld not reply now they say truck is sold it i will be contacting gmc main office to file a complaint cause I took a hit on m Waiting all day salesman wld not reply now they say truck is sold it i will be contacting gmc main office to file a complaint cause I took a hit on my credit file. More

The staff was very friendly I was in and out with two oil changes. Amy and Jay was very helpful I would recommend changes. Amy and Jay was very helpful I would recommend More

Salesman was very nice and helpful. Helped me with a2025 Silverado Custom .Would recommend Demetric, the salesman. Helped me with a2025 Silverado Custom .Would recommend Demetric, the salesman. More