
Chevrolet Buick GMC Cadillac of Murfreesboro
Murfreesboro, TN
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Everyone is so professional and kind. The work was done on time. My dealer rep was good to give me an update on time needed to complete my inspection. The work was done on time. My dealer rep was good to give me an update on time needed to complete my inspection. More
Mark Norman is one of the best service advisors i have been with GMC for many years and yes there prices have really gone up and when you are on social security that hurts been with GMC for many years and yes there prices have really gone up and when you are on social security that hurts More
The only place in town that services my tahoe. Mark Norman is the best service advisor I have ever worked with. Make servicing your vehicle easy. Mark Norman is the best service advisor I have ever worked with. Make servicing your vehicle easy. More
Best customer service ever by Anna, Jason and Paul. Extremely accommodating and fast service. We felt relieved to be in good hands to continue our travels safely. Very much appreciated! Extremely accommodating and fast service. We felt relieved to be in good hands to continue our travels safely. Very much appreciated! More
Only bad thing I can say is they don't wash vehicles. Bought brand new truck and had it service twice already, and both times the wash service is broken. Bought brand new truck and had it service twice already, and both times the wash service is broken. More
I have mixed feelings towards the service department of this dealership. On one hand, the prices of oil changes are very good and they also resolved an issue on my car that was caused by the service depart this dealership. On one hand, the prices of oil changes are very good and they also resolved an issue on my car that was caused by the service department of another dealership. Additionally, on my previous oil change, my car was in the bay next to a window where I could see them perform the oil change and I liked that they check the oil level on the dipstick before and after adding the last quart (apparently not every dealer does this). On the other hand, communication with this dealership can be subpar. On my previous oil change, I saw them pull my car out of the service area and into the customer area. After 30 minutes of waiting, no one came to get me to pay so that I could leave. When I asked a service rep, apparently no one had been assigned my car and so I had to wait for them to finish the paperwork for it. Lastly, I’ve been trying to contact this dealership about resolving an issue with the cooling system in my car. On the first call, I was told my information would be given to a service advisor and they would call me. After a business day, I called again and I was transferred directly to a service advisor and had to leave a voicemail. I still have not been called back. It is things like this that make me lose patience with a dealership. More