Chevrolet Buick GMC Cadillac of Murfreesboro

Worst service I have ever seen from a dealership. Car has been there 4 times. Every time they say they fix it, but it never is fixed. We have paid out $1200 and still have the same issue. We took it in for a been there 4 times. Every time they say they fix it, but it never is fixed. We have paid out $1200 and still have the same issue. We took it in for a coolant leak. I explained that it looked like coolant was getting into the oil. Every time they give the car to back they say there is not coolant getting into the oil. The last time they assured me that it was taken care of, but after my daughter drove it a couple weeks the coolant was low again. Now the car is at the dealer again and they finally tell me coolant is getting in the oil. Now they say the engine needs to be replaced, but it only has 62,000 miles on it. The communication is horrible. They want to use text. If you call they never answer the phone. You leave a message and hardly ever get a call back. I have asked by phone and text to talk to the general manager, Bo Trivett, three times and they take a message, but he never calls me back. We bought this car for my 16 year old daughter and she is so frustrated because she has drove the car less time than it’s been at the dealership for repairs. I took it to the dealer because they are supposed to be the experts, but they just want to keep changing out parts and making us pay until they figure it out. My daughter don’t have the money. To some people $1200 might not be much, but for us it’s a lot. For all of our trouble and the low mileage on the car they should take care of the engine at this point and try to gain back a 16 year old customer and her family that right now will never buy a GM vehicle again. More

Great experience! Found exactly what we were looking for. Excellent customer Service! Sales Agent was friendly and knowledgeable. He answered all our questions and gave us lots of useful information about th Excellent customer Service! Sales Agent was friendly and knowledgeable. He answered all our questions and gave us lots of useful information about the car as well as services offered by On Star and the Dealership. More

Truly fantastic service!! Mark Norman is truly exceptional. He is the main reason we keep coming back for service at the dealership. He always makes time for you and makes you Mark Norman is truly exceptional. He is the main reason we keep coming back for service at the dealership. He always makes time for you and makes you feel important each and every visit!! More

Excellent experience when I purchased my new GMC SIERRA. Richard my salesman was excellent. Found truck on Facebook add. Price was as advertised. No haggle price. I recommend this dealership and my sales Richard my salesman was excellent. Found truck on Facebook add. Price was as advertised. No haggle price. I recommend this dealership and my salesman More

review Really friendly people. Samuel was extremely knowledgeable and professional. Service Department slow even with an appointment. Was promised a free gi Really friendly people. Samuel was extremely knowledgeable and professional. Service Department slow even with an appointment. Was promised a free gift with the purchase of my $70,000.00 truck but did not get it. People in service department when you enter are great. More

just great just went for service oil change and tire rotation,the person i worked with was Sybrina MCGinnis very nice and prof.great smile very friendly. just went for service oil change and tire rotation,the person i worked with was Sybrina MCGinnis very nice and prof.great smile very friendly. More

Salesmen in showroom never spoke or acted interested. Had to go to one to get his attention, then he reluctantly looked in computer. Told us he had nothing in our price range,making no attempt @ negotiation! to go to one to get his attention, then he reluctantly looked in computer. Told us he had nothing in our price range,making no attempt @ negotiation! Obviously left frustrated. Drove to Huntsville, AL and paid cash @ awesome dealership! More

Service department is awesome, unlike sales department. Immediately assisted my husband who needed new key programmed. Had a little difficulty programming but finally succeeded. A little pricey but efficie Immediately assisted my husband who needed new key programmed. Had a little difficulty programming but finally succeeded. A little pricey but efficient which made it worth it. More

Great guy to work with. Was very helpful on knowing the used vehicle we purchased. Was ready for us as soon as we got to the dealership. Very responsive in any questions we had over the phone. Overall just used vehicle we purchased. Was ready for us as soon as we got to the dealership. Very responsive in any questions we had over the phone. Overall just a great person to work with. I would highly recommend buying a car from him. More

Mark was a pleasure to work with while purchasing our Tahoe. He ensured we stayed within our budget and got all the fancy features we wanted! We would definitely buy from Mark and Murfreesboro Chevrole Tahoe. He ensured we stayed within our budget and got all the fancy features we wanted! We would definitely buy from Mark and Murfreesboro Chevrolet again! More