Chevrolet Buick GMC Cadillac of Murfreesboro

Excellent service. Always kept me updated on how my vehicle was coming and if any other repairs were needed. Very curious employee. Very attentive during my visit vehicle was coming and if any other repairs were needed. Very curious employee. Very attentive during my visit More

This could be a commercial! Three years ago I was taken advantage of by a criminal dealership in Lebanon TN ( Wilson County Motors). I appealed to Chevrolet Buick GMC Cadillac o Three years ago I was taken advantage of by a criminal dealership in Lebanon TN ( Wilson County Motors). I appealed to Chevrolet Buick GMC Cadillac of Murfreesboro to aid in my dilemma. They immediately diagnosed the systemic / recall issue with the truck sold to me by Mitchell Bone and his criminal organization at Wilson County Motors. Ed Burris and Richard Powers assumed responsibility to try and make things right given the circumstances. The great folks at CBGCM quickly provided options for me to move forward with a new vehicle and a life time warranty. I now have 80,000 miles on my Silverado and could not be happier. The truck has been everything they said and more. The water pump went out on the truck at 78,000 miles on a Sunday night it was back on the road Monday afternoon NO CHARGE! Thats Backing Up What You Say! Enough Said. More

Lost the keys to my Duramax.Wouldn't honor warranty on a Lost the keys to my Duramax. Wouldn't honor warranty on a blown cp4 pump. Tried to charge me $10k for rebuild would not take care of a customer who g Lost the keys to my Duramax. Wouldn't honor warranty on a blown cp4 pump. Tried to charge me $10k for rebuild would not take care of a customer who got less than 30,000 miles on a brand new truck worst dealer. Should have bought ford More

Buying a used car James Ruffner was my salesman and he answered all the questions that I asked of him. To me it seemed like he had my best interest in mind. He was doin James Ruffner was my salesman and he answered all the questions that I asked of him. To me it seemed like he had my best interest in mind. He was doing all he could to close the deal on the car that I bought. Thanks More

My service advisor Mark has been taking care of my family since 2007 I think. He's honest and makes the whole service experience enjoyable. Thanks Mark and GM of Murfreesboro! since 2007 I think. He's honest and makes the whole service experience enjoyable. Thanks Mark and GM of Murfreesboro! More

Customer service and Professionalism. From the date of my car's purchase, I have been, on couple occasions, contacted by the sales department -John Lavender- offering help in the event I n From the date of my car's purchase, I have been, on couple occasions, contacted by the sales department -John Lavender- offering help in the event I need one. The service department has been tremendously helpful and professional; namely, David Holder and Justin Kinsey. Thank you and appreciate it! More

I was contacted that I had a recall notice on my vehicle. Set up an appointment and dropped my vehicle off. Very efficient operation and was completed in short notice! As a bonus they washed the vehicle too Set up an appointment and dropped my vehicle off. Very efficient operation and was completed in short notice! As a bonus they washed the vehicle too!! More

Awesome shop! Top notch service. Prices are hard to beat! Really nice people. Plus at the end of it all they bring your ride out with a fresh bath! Really nice people. Plus at the end of it all they bring your ride out with a fresh bath! More

Quoted me a price of 800 to repair a headlight and said he ordered the part on my 3/27 visit. 4/20 I arrive around 10:15 to have the repair done. After sitting about 20 minutes I inquire again about the pr he ordered the part on my 3/27 visit. 4/20 I arrive around 10:15 to have the repair done. After sitting about 20 minutes I inquire again about the price. The part person got up and went to get a service advisor (Anna) who comes over and says 1600 for the repair. I inquire why and advise her that it is only 1 headlight on the drivers side. She said "oh then it will be 800 and you have to pay upfront." About 1.5 hours into my visit she comes over and said the cost is now 1400 and that the part was not ordered on 3/27 by Mark as it should have been. I showed her the email of the appointment that was scheduled to have the work done from my visit on 3/27. She went back and talked to Mark about what I said transpired, who by the way NEVER showed his face to come and talk to me about the situation he created,even after I asked to get him. She came back and implied that Mark didn't order the part (which was evident) and I was not given a price of 800, which she herself had given me too. In the midst of it, I still sat for an additional 30 minutes for an oil change. Mark NEVER came out to great me, appologize for not ordering the part, wasting my time or anything. A smile and kind words that are untrue are not impressive...honesty and integrity are. More