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Chevrolet Buick GMC Cadillac of Murfreesboro
Murfreesboro, TN
641 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 641 reviews
September 05, 2020
Sales representatives were low pressure, friendly and Ready to assist. Vehicle was clean and ready to test drive upon arrival. Price was competitive with similar vehicles. Time at dealership was Ready to assist. Vehicle was clean and ready to test drive upon arrival. Price was competitive with similar vehicles. Time at dealership was just under 3 hours could be shorter but I did get a test drive without having to start a sales commitment like online only sales channels. More
by Bill
Employees Worked With
Richard Powers, Shawn Ashcraft, JIMMY BARNARD
September 04, 2020
The salesman was good. BUT the dealership has such poor customer service. Paid $700 for documentation fees and they registered the car in the wrong county. Their answer is their person can’t go to every co customer service. Paid $700 for documentation fees and they registered the car in the wrong county. Their answer is their person can’t go to every county to register vehicles. “ just go to your clerks office and get a new sticker” I have bought vehicles out of state and the plate and registration came from my county. Also the car only had one key and when we asked for them to include two keys like all cars usually come with the manager was quite rude. More
by ladyrider8468
Employees Worked With
Richard Powers
August 30, 2020
Excellent sales and service, lots of smiling faces and they know the product they sell and service very well. And my car gets cleaned every time I come in. Thank you GM Murfreesboro! they know the product they sell and service very well. And my car gets cleaned every time I come in. Thank you GM Murfreesboro! More
by Pkdobson411
Employees Worked With
Bubba Ruffner, Bo Trivett, Ron Van De Kraats, Ed Burris, Mark Norman, Saif ALRADHI, Joey McGuire, JIMMY BARNARD, Madison Chappell
August 25, 2020
Tim M was easy to work with and helped us get our new car without any hassle. He stayed late one night to get our paperwork done and made sure to take the time to help get our Onstar trial service set up and without any hassle. He stayed late one night to get our paperwork done and made sure to take the time to help get our Onstar trial service set up and synched to my phone when we picked up our car. More
by mw
Employees Worked With
Tim Marcum
August 22, 2020
Dishonest and aggressive. They have created a nightmare with my lease buyout. The sales manager stated that I must come in to purchase their new vehicle or the deal was off. They could not provide interes with my lease buyout. The sales manager stated that I must come in to purchase their new vehicle or the deal was off. They could not provide interest rates or buy off costs to me. Turns out that they completed the lease turn in early to GM without my consent. I have had to spend countless hours on the phone with GMAC trying to reverse everything. The salesmen (Eric)was great, but the management is AWFUL. Stay away! I have been a life long GM owner and now will never purchase another FM so long as I live. More
by RSuth
Employees Worked With
Lawrence Madison, Eric Scruggs
August 22, 2020
Great service came and updated me on the length of service time and was right on time definitely would recommend Sybrina McGinnis was amazing She kept everything simple and easy service time and was right on time definitely would recommend Sybrina McGinnis was amazing She kept everything simple and easy More
by Justintrandolph
Employees Worked With
Sybrina McGinnis
August 20, 2020
I received wonderful service having the lumbar support actuator replace in my Buick Encore. I will always go back to the dealership for all my needs. actuator replace in my Buick Encore. I will always go back to the dealership for all my needs. More
by Griffin13
Employees Worked With
Ann Williams
August 20, 2020
First service on my new car. Courteous, friendly & on time! They got me in & out in a snap. What more could you ask for? Well how about free shuttle service & Starbucks??? time! They got me in & out in a snap. What more could you ask for? Well how about free shuttle service & Starbucks??? More
by tnlandlady1
Employees Worked With
James Ruffner
August 20, 2020
Wonderful service provided at the Chevrolet Buick GMC Cadillac of Murfreesboro. The staff was very friendly and the wait time was very minimal for the service department. Cadillac of Murfreesboro. The staff was very friendly and the wait time was very minimal for the service department. More
by Jamie W.
Employees Worked With
Brandon Dyer, JIMMY BARNARD
August 18, 2020
Mark Norman is the service Dept was wonderful! He got my problem resolved, sent me text message to update me on the progress ! Super great problem resolved, sent me text message to update me on the progress ! Super great More
by thecopelands
Employees Worked With
Ed Burris, Mark Norman
