Chevrolet Buick GMC Cadillac of Murfreesboro

Mark Norman is a great service advisor. He is the main reason I keep coming back to the dealer!! He is the main reason I keep coming back to the dealer!! More

It took way too long and cost way too much for an oil change and tire rotation change and tire rotation More

Best customer service ever by Anna, Jason and Paul. Extremely accommodating and fast service. We felt relieved to be in good hands to continue our travels safely. Very much appreciated! Extremely accommodating and fast service. We felt relieved to be in good hands to continue our travels safely. Very much appreciated! More

Very friendly and knowledgible. Bowtie helped us find the right vehicle to suit our needs. Bowtie helped us find the right vehicle to suit our needs. More

Only bad thing I can say is they don't wash vehicles. Bought brand new truck and had it service twice already, and both times the wash service is broken. Bought brand new truck and had it service twice already, and both times the wash service is broken. More

I have mixed feelings towards the service department of this dealership. On one hand, the prices of oil changes are very good and they also resolved an issue on my car that was caused by the service depart this dealership. On one hand, the prices of oil changes are very good and they also resolved an issue on my car that was caused by the service department of another dealership. Additionally, on my previous oil change, my car was in the bay next to a window where I could see them perform the oil change and I liked that they check the oil level on the dipstick before and after adding the last quart (apparently not every dealer does this). On the other hand, communication with this dealership can be subpar. On my previous oil change, I saw them pull my car out of the service area and into the customer area. After 30 minutes of waiting, no one came to get me to pay so that I could leave. When I asked a service rep, apparently no one had been assigned my car and so I had to wait for them to finish the paperwork for it. Lastly, I’ve been trying to contact this dealership about resolving an issue with the cooling system in my car. On the first call, I was told my information would be given to a service advisor and they would call me. After a business day, I called again and I was transferred directly to a service advisor and had to leave a voicemail. I still have not been called back. It is things like this that make me lose patience with a dealership. More

Worst service department ever. Dropped my car off for ac fish. Was told 24/48 hours to diagnose. That was over 72 hrs ago. When I called to check on it I was told they hadn’t even Dropped my car off for ac fish. Was told 24/48 hours to diagnose. That was over 72 hrs ago. When I called to check on it I was told they hadn’t even LOOKED at it yet. Was promised Johnathan my service rep would call but he never did. Cancelled work order this morning and taking my business elsewhere. I DO NOT recommend GMC of Murfreesboro to my worst enemy. More

Chevrolet Buick gmc is the only dealer I have used since I have lived in middle Tennessee. I have lived in middle Tennessee. More

It was good service. Left my car for a 7 o'clock appointment oil change tire rotation. Had to call my service advisor to check the status. Not ready for pick-up until 4. Left my car for a 7 o'clock appointment oil change tire rotation. Had to call my service advisor to check the status. Not ready for pick-up until 4. This has happened to me before. Shouldn't have kept my car that long with the 1st appointment of the day. Regardless if I was waiting or not More

JD was my salesman and he done a great job. He helped me with the whole process he explained everything about the car he wasn't pushy about just trying to make a sale GREAT JOB! He helped me with the whole process he explained everything about the car he wasn't pushy about just trying to make a sale GREAT JOB! More