Chelsea Motors

Worst experience I've ever had with a dealership. My car was delivered and ran for less than a week. I have now dumped more money into trying to get it on the road then my original loan. And it's sti My car was delivered and ran for less than a week. I have now dumped more money into trying to get it on the road then my original loan. And it's still not running and will still cost me about another $3,000. I have tried multiple times to both call and email the representatives that I spoke to when purchasing the vehicle and they refused to respond to me. Now I'm stuck with a lemon and the car loan without any options. Stay away from Chelsea motors!!!! More

Very pleasant experience. Miranda was great along with the business Manger. They cleaned the car very well put some gas in it and delivered it to the house. Miranda was great along with the business Manger. They cleaned the car very well put some gas in it and delivered it to the house. More

I was sold a car that needed an additional $1,000 worth of repairs in order for it to be safe to drive. Zero communication from manager or sales person. Stay far away!!! of repairs in order for it to be safe to drive. Zero communication from manager or sales person. Stay far away!!! More

After reading previous ratings for Chelsea motors I knew what to expect so was happy with the purchase I made. what to expect so was happy with the purchase I made. More

William was a good salesman and person, however the xxxx ball sales manager Rizka is the epitome of the sleazy used car salesman. I bought a vehicle, we agreed on the price, he jacked it up $1,800, I have b ball sales manager Rizka is the epitome of the sleazy used car salesman. I bought a vehicle, we agreed on the price, he jacked it up $1,800, I have been buying cars, boats, etc. for over 60 years and the verbally agreed purchase price was never changed, until sleazeball Rizka changed it. Management said I didn't read the contract, I had no idea they were fraudulently going to change it. I will let the MI Atty Gen. office, BBB and Consumer Protection Agency sort it out. There are many reputable dealers in the Chelsea are, avoid this one at all costs. More

I had to replace all tires on my Chevy Trax, I asked if there was a warranty on it and they didn’t respond. I had to go to a locksmith to get a new key because the auto lock did not work. there was a warranty on it and they didn’t respond. I had to go to a locksmith to get a new key because the auto lock did not work. More

Very friendly and efficient. Made our kids feel welcome instead of a burden. I would recommend this dealership to others. Made our kids feel welcome instead of a burden. I would recommend this dealership to others. More

Thank you for a great constomer experience from start to finish! Staff demonstrated friendly service and got me riding in the best little Subaru in town!Miranda was patient and thorough with the entire proc finish! Staff demonstrated friendly service and got me riding in the best little Subaru in town!Miranda was patient and thorough with the entire process. More

I purchased a Ram 1500 on February 22nd. Today is March 13th and I still don’t have my permanent license plate. The dealership has been telling me “any day now “. Last Friday my salesman te Today is March 13th and I still don’t have my permanent license plate. The dealership has been telling me “any day now “. Last Friday my salesman tells me that my paperwork is with the state of Michigan because they have to issue a new title. I asked for an extended temporary license plate and I am still waiting for a response. . I know that I bought this vehicle “as is”, but I unknowingly bought it with a bad alternator, tensioner, idler pulley and bulb socket. $2000 in . The truck was also advertised as having 4 wheel drive, but it doesn’t work. I accept full responsibility because I should have gone to a reputable dealership and bought a certified pre owned vehicle. I do not recommend this dealership to anyone. More

In my opinion it was ran in a poor manner. There were details missed, everything was rushed until you had to wait for 20-30 minutes at a time. It didn’t feel like the sales people wanted to se There were details missed, everything was rushed until you had to wait for 20-30 minutes at a time. It didn’t feel like the sales people wanted to sell anything to you. They just wanted to sit there and collect a paycheck More