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Chastang Ford
Houston, TX
421 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 421 reviews
March 23, 2026
The Chastang Ford Team is very reliable and provide exceptional mobile services. Chastang Fod plays a major role with keeping our Fleet road ready and healthy at all times with an excellent turnaround exceptional mobile services. Chastang Fod plays a major role with keeping our Fleet road ready and healthy at all times with an excellent turnaround time and we greatly appreciate the partnership at Harris Health?????? More
by peka.owens
Verified CustomerEmployees Worked With
Clint
March 20, 2026
First, once I walked in, isaac wasn't at his desk, another person was short with me, 'not sure we have time to do that, excuses. Then there was relief. Isaac walked in. Very professional, listened to another person was short with me, 'not sure we have time to do that, excuses. Then there was relief. Isaac walked in. Very professional, listened to my recoding of the noise my Bronco was making. He excused himself, he checked it out and found the problem. !!!! Was able to take care of the brake light, he sat and discussed everything to me, in detail. He is the best, . Great customer service! More
by flores_berta
Employees Worked With
Isaac Zimmerman
March 16, 2026
Great Service. Knowledgeable. Comfortable wait. Excellent work. I would highly recommend Chastang Ford to everyone for their auto service needs. Knowledgeable. Comfortable wait. Excellent work. I would highly recommend Chastang Ford to everyone for their auto service needs. More
by gstusa60
Employees Worked With
Isaac in the Service Department
March 14, 2026
Great customer service, Chris Hodges is the best. He always takes care of our families service needs. We appreciate its hard work. And of course, the sales department is the best in the state. I high He always takes care of our families service needs. We appreciate its hard work. And of course, the sales department is the best in the state. I highly recommend them for anything sales or service. More
by DGREER0512
March 14, 2026
I called Chris and told him that my windshield had been broken.He made all the phone calls set up the appointment, and I had a new windshield within a day. He has always taken care of everything to do with broken.He made all the phone calls set up the appointment, and I had a new windshield within a day. He has always taken care of everything to do with our vehicles. He will always remain our service advisor at Chastang Ford. More
by DGREER0512
Employees Worked With
Chris Hodges.
February 26, 2026
Customer service outstanding Arrived search found closed in two hours would recommend you go call them closed in two hours would recommend you go call them More
by nickgonzales856
Employees Worked With
Other Employees :
Manny was the best great guy very courteous professional thru this process
