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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
421 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 421 reviews

April 08, 2026

Professional, above expectation, work done detailed explained. I will recommend Chastang and Isaac Zimmerman to my family and friends. Reliable, professional. More

by Gustavo Ruiz
Recommend Dealer
Yes
Employees Worked With
Isaac Zimmerman
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Apr 13, 2026 -

Chastang Ford responded

Thank you for your 5-star review! We’re glad Isaac provided professional service and clear communication at Chastang Ford. We appreciate your recommendation!

April 07, 2026

Great experience. In and out with a nice waiting room and snacks I would recommend More

by 85mook
Recommend Dealer
Yes
Employees Worked With
Issac
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Apr 13, 2026 -

Chastang Ford responded

Thank you for choosing Chastang Ford! We’re happy you enjoyed the quick service and amenities in our waiting room

April 05, 2026

Chris was my point of contact and he was great to work with. My used Ford needed a big repair when it stalled close to Chasting. Once we got thru diagnostics, things moved quickly to get me back on the r More

by sscoggins97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 06, 2026 -

Chastang Ford responded

Thank you for sharing your experience! We’re glad Chris was able to take great care of you during an unexpected situation. Breakdowns are never convenient, but we’re happy our team could move quickly through diagnostics and get you back on the road. We truly appreciate your trust in Chastang Ford!

April 05, 2026

Easy to understand and very helpful with service recall for my car. I'm very grateful. More

by arnold_jdm
Recommend Dealer
Yes
Employees Worked With
Clint Couch
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Apr 06, 2026 -

Chastang Ford responded

Thank you for your kind words! We’re glad our team could make your Ford service recall easy to understand and guide you through the process. At Chastang Ford, we’re committed to providing a clear and straightforward auto service experience in Houston. We truly appreciate your trust!

April 05, 2026

Friendly. Honest. Fair. Will not go anywhere else fir service or a new car. The best More

by SUSANTERRYWILHELM
Recommend Dealer
Yes
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Apr 06, 2026 -

Chastang Ford responded

Thank you for your review! Providing honest and fair Ford service and sales in Houston is what we’re all about. We appreciate your loyalty and look forward to serving you again!

April 04, 2026

The best. Very efficient. Mark was professional. And so was the finance man. Great car buying experience. More

by wbeard5
Recommend Dealer
Yes
Employees Worked With
Mark
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Apr 06, 2026 -

Chastang Ford responded

Thank you for your kind words! We’re happy to hear Mark and our finance team took great care of you and made your car buying experience smooth and efficient. That’s how car buying should be. We appreciate you choosing Chastang Ford!

March 31, 2026

They don’t repair well, my car is still under repair for more than 25 days until today’s date More

by jorgetinocomendez41
Recommend Dealer
No
Employees Worked With
No don't remember
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May 11, 2026 -

Chastang Ford responded

We understand how frustrating extended repair visits can be. In this situation, multiple vehicle concerns required attention at different times throughout the repair process. Our team at Chastang Ford remained committed to resolving each concern and keeping the process moving forward. We also appreciate your second review and the higher rating recognizing the efforts our team made to assist throughout the process.

March 28, 2026

Very friendly , knowledgeable and had what I wanted . The staff from managers , product specialists to service advisors are top notch . More

by TERRY5247
Recommend Dealer
Yes
Employees Worked With
Nestor Garcia
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Mar 30, 2026 -

Chastang Ford responded

Thank you for the great review! At Chastang Ford, we take pride in having a knowledgeable team across all departments to make your experience smooth and seamless.

March 26, 2026

The truck runs beautifulAfter you fix the fuse in that fuse box. However, now the mirror don't show the display in the back for the camera.So something electrical else is wrong with the truck and I'll hav More

by jefflandonbusiness713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Chastang Ford responded

Thank you for your review and for trusting Chastang Ford. We’re happy we could get your truck back on the road and understand the importance of having it running. Please don’t hesitate to contact us when you are ready, we’re here to support you with any remaining concerns.

March 23, 2026

Very accommodating and professional I was very satisfied with my experience and customer service. Excellent More

by Cooka9133
Recommend Dealer
Yes
Employees Worked With
Issac
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Mar 30, 2026 -

Chastang Ford responded

We appreciate your kind words about Chastang Ford! Providing a smooth and professional experience is what we strive for every day.

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