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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
421 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 421 reviews

May 01, 2026

Excellent experience—very good work. Very professional, polite, and focused on his work; this in-home service is excellent—I hope they offer it for all repairs. More

by adiaz0178
Recommend Dealer
Yes
Employees Worked With
No recuerdo
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May 11, 2026 -

Chastang Ford responded

We appreciate your kind words! Thank you for recognizing our technician’s professionalism and the convenience of our in-home service at Chastang Ford.

April 28, 2026

Chris and Clint have taken care of my vehicle like I am one of their important customers. The open communication and service is amazing. More

by EFREYREJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Couch, Chris ( service advisor), Horacio Diaz
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May 11, 2026 -

Chastang Ford responded

Thank you for choosing Chastang Ford! Providing professional service and open communication is always our goal, and we’re glad Chris and Clint made your experience exceptional.

April 28, 2026

Fast and courteous service with clear and professional communication. Waiting room was clean and neat. The staff were incredibly helpful and overall excellent. More

by treyreyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Chastang Ford responded

Thank you for your review! We’re happy to hear our team provided fast, professional service and kept communication clear throughout your visit. We take pride in maintaining a clean, comfortable environment and delivering an excellent experience. We look forward to serving you again!

April 27, 2026

The people were friendly the work was done quickly and the technician was very friendly More

by Jblucky21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Chastang Ford responded

Thank you for the kind words! We’re glad you experienced friendly service and quick work. We appreciate your support and look forward to your next visit.

April 27, 2026

Quick end easy to work with Friendly and willing to help. Waiting room was clean and comfortable More

by 4mscottyd
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, younger guy beard, super nice and helpful
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Apr 27, 2026 -

Chastang Ford responded

We appreciate your feedback! It’s great to hear our Chastang Ford service team provided a friendly, efficient experience and a clean, comfortable waiting area.

April 26, 2026

Easy check in. Pleasant service member. Service was quick. Hour and 1/2quick. Clean waiting area with snacks. More

by rquintanilla_52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Chastang Ford responded

Thank you for choosing Chastang Ford in Houston! We’re happy your check-in was easy and your service was completed quickly while you stayed comfortable.

April 26, 2026

We own a Lincoln navigator. I called 2 Lincoln dealers in Houston for service, never talked to a service writer, left messages multiple times over a couple of days and never rec More

by mbs17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Chastang Ford responded

Thank you for your review! At Chastang Ford in Houston, we pride ourselves on being responsive, professional, and efficient. We’re happy we could take care of your vehicle quickly and earn your recommendation.

April 25, 2026

Chastang always gives me great service. They pickup and deliver the vehicle. They give fast service. They’re attentive and they remember me! I am not just a face. They treat you like a f More

by JENNIFER_PAIGE1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hodges
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Apr 27, 2026 -

Chastang Ford responded

We appreciate your review! It’s great to hear our Chastang Ford in Houston team continues to deliver attentive service, fast turnaround, and a personal touch with pickup and delivery options.

April 22, 2026

I went in for an oil change and a warranty issue. Finished faster than promised. More

by Sallad96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2026 -

Chastang Ford responded

Thank you for choosing Chastang Ford in Houston! We’re happy your service visit was fast, efficient, and exceeded expectations.

April 21, 2026

My experience was easy quick My experience with testing Ford was easy and quick and as expected More

by sandracrook
Recommend Dealer
Yes
Employees Worked With
Quick line guy
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Apr 22, 2026 -

Chastang Ford responded

We appreciate your feedback! It’s great to hear your visit was smooth and efficient. Thank you for choosing Chastang Ford!

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