Charlie's Toyota

A Camry. We just purchased our first new Toyota there. We did almost every detail of the sale online. We stopped in a few mornings later, test drove the car, We just purchased our first new Toyota there. We did almost every detail of the sale online. We stopped in a few mornings later, test drove the car, reviewed the paperwork, signed and drove away. It was nice that they had a car on the lot to purchase. Another dealer chatted with us for an hour or two, before they told us they did not have anything available. Unfortunately, we were in that "We need it today", mood and We could have done it today, figuratively speaking, had we not been held up by the other dealer for several hours. More

Over-priced services. Replaces coolant hoses (hose clamps) at $125/hr. It’s not rocket science. Replaces coolant hoses (hose clamps) at $125/hr. It’s not rocket science. More

Been there three times. Staff are smarmy and condescending. No follow through either. Wont go back Staff are smarmy and condescending. No follow through either. Wont go back More

Charlie’s Toyota I just purchased my 5th Toyota and this was by far the easiest car buying process ever. Sam was very helpful with the internet information, Matt wa I just purchased my 5th Toyota and this was by far the easiest car buying process ever. Sam was very helpful with the internet information, Matt was friendly and well informed about the vehicle I wanted, Sean was able to locate the exact vehicle and get it for me quickly. The rest of the team was equally helpful, and I now have the perfect car. I really enjoyed buying a car for the first time in my life. No hard sell, no pushy approach, just a comprehensive presentation of essential information in a comfortable atmosphere, ending with a great financial deal and me driving away with the perfect car! Thank you, Charlie’s Toyota More

Ease of purchasing a vehicle at Charlies Toyota in Augusta Buying a new vehicle has come along way in the last ten years. With the assistance of the internet, you can view a dealers inventory and request an e Buying a new vehicle has come along way in the last ten years. With the assistance of the internet, you can view a dealers inventory and request an e-price on a vehicle of interest.. Once a vehicle/dealership has been selected, start the process by contacting their internet sales staff and arrange a time to visit. Upon your arrival, their courteous staff will greet you and an assistant will be assigned to help gather information, answer your questions and start the process of purchasing your vehicle. This assistant has full knowledge of the selected vehicle and will assist you thru the buying process.from test drive to coordinating the personal involved for purchase. All staff were polite and listened to our concerns. Buying a new car/truck has been reduced to taking just over two hours as opposed to spending the whole day to hammer an agreement. I confess that this process was enjoyable for all parties involved. Thank-you Charlie's , More

Great Place to Buy a Car The folks at Charlie’s found me the exact car I wanted. They found us the best interest rate and as many discounts as possible. The salesman made sure The folks at Charlie’s found me the exact car I wanted. They found us the best interest rate and as many discounts as possible. The salesman made sure to answer all of our questions. He took time to go over all of the features on our new vehicle. This is not the first car we have brought from Charlie’s and we have recommended them to several friends and family as we will continue to do. More

it was a great experience very polite personel very deserving sales people polite and easy to deal with would certainly return there for further sales Making the sale easy and very deserving sales people polite and easy to deal with would certainly return there for further sales Making the sale easy and price was right for our budget More

no stress sale Matt, our salesman was not your typical car salesman. He was very knowlegale and personable. I had a payment and term in mind when I arrived at the Matt, our salesman was not your typical car salesman. He was very knowlegale and personable. I had a payment and term in mind when I arrived at the dealer and walked out with a payment slightly under. I have always been happy with this dealership and will continue to buy future vehicles there. More

Dedicated and accomodating We were set on a 2018 Prius Prime, and had tried to make a purchase at a closer dealership, but they were unable to match the deal we were offered by We were set on a 2018 Prius Prime, and had tried to make a purchase at a closer dealership, but they were unable to match the deal we were offered by Charlie's. We immediately drove over an hour, to reach Charlie's, and we were not disappointed. Though we could not speak with the representative that we had been communicating with (Sam Saunders - a very personable and helpful young man), we were fortunate to be paired with Tim Poulin, who helped us complete the sale, and was also our deliverer. He drove an hour and a half, to drop off our new car, and was very patient in trying to explain all the "bells and whistles" of the new vehicle. He made sure all of our questions were satisfactorily answered, before he left. Thank you, Tim - it was a pleasure to deal with you. We would also like to thank Sean Lilly for being quick to reply to all of our pre-purchase questions. Getting prompt replies helps to save headaches and frustrations, and he was always on-the-ball with his replies. Finally, I was impressed that Charlie's offered such a great deal on coverage for our new car. We left feeling at ease, knowing that this purchase will be rewarding, for many years to come. Charlie's "went the extra mile" and even stayed open more than a half an hour after closing time (on a Saturday!) to help us seal the deal. To all at Charlie's: the most important things to customers are integrity and attaining a good deal for our money. We feel that you all met those requirements. Thank you for all of your efforts, on our behalf. More

Excellent Experience . We were very pleased with everyone at Charlie’s . Our salesperson, Kurt, was excellent in explaining everything on the vehicle and all the new technol We were very pleased with everyone at Charlie’s . Our salesperson, Kurt, was excellent in explaining everything on the vehicle and all the new technology now with the new cars. This is the third vehicle we have purchased from Kurt. He is the reason we go to Charlie’s We purchased a 2019 RAV4. More