Charlie's Subaru
Augusta, ME
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63 Reviews of Charlie's Subaru
A positive experience Living in Maine, I have come to rely on the Subaru Outback for the car's road handling capabilities during the winter months. Every mechanic and tire Living in Maine, I have come to rely on the Subaru Outback for the car's road handling capabilities during the winter months. Every mechanic and tire guy I have ever spoken with has recommended Subaru, and the Outback specifically, highly. We are now on our third Outback, the last two purchased from Charlie's. Our latest purchase was handled by Ryan Fortin. We appreciated his courteous, knowledgeable and professional service. My wife appreciated Ryan's helping her connect her I-phone to the new car's blue-tooth system. More
Awesome Sales and Service Teams We've now purchased 3 Subaru Outbacks from Charlie's Subaru....all with the same salesman, Ryan Fortin. Ryan is awesome. He and the entire sales tea We've now purchased 3 Subaru Outbacks from Charlie's Subaru....all with the same salesman, Ryan Fortin. Ryan is awesome. He and the entire sales team take a special interest in learning what you're looking for and finding the car that is just right for you. They are fair, polite and respectful......no pressure.....we've made purchases both with and without trade-ins and either way we feel we've been given a very fair deal. And, once you own your car, you can't beat the Subaru Service Dept. We'll go back to Charlie's next time we're in the market for a new car! More
Great sales team I buy a new car every 2 years and I really used to hate the process to trade. I have visited many dealers. Charlie's does not push or over sell. They I buy a new car every 2 years and I really used to hate the process to trade. I have visited many dealers. Charlie's does not push or over sell. They are honest and fair. I tell them what I want, they email me back and we set up a trade. I have now returned to Charlie's for my past 8 cars! More
Fantastic service Bought a 2014 Forester recently but noticed an odd vibration & brought it back 2 days later to have service dept look at it. Ryan, my salesman, and Pa Bought a 2014 Forester recently but noticed an odd vibration & brought it back 2 days later to have service dept look at it. Ryan, my salesman, and Pat in service dept. couldn't have been nicer! We spent most of the day & several test drives figuring out that it was the tires, and I drove away happy & haven't had a problem since. Plus they had a driver bring me out to mall for lunch & shopping and then another driver pick me up back to Come back for another est drive. Entire staff friendly & helpful - highly recommend them! More
Loved my salesman! Ryan Fortin is an awesome salesman! He made it a great experience! Love my new car! I would buy from him again! Thanks so much! Ryan Fortin is an awesome salesman! He made it a great experience! Love my new car! I would buy from him again! Thanks so much! More
Ask for Ryan Fortin he'll give you a good deal. The service I received at Charlie's was exceptional and professional. At Charlie's they were able to find the vehicle that I wanted and they sol The service I received at Charlie's was exceptional and professional. At Charlie's they were able to find the vehicle that I wanted and they sold it for a great price, making this my best car buying experience. Ryan Fortin was my salesman and he treated me like I was his Mom, thank you Ryan. You can trust that you will find what you want and need at Charlie's at the price you can afford! More
Quick and painless Went to Charlie's to try out a Subaru Forester we had gotten an E price on.We dealt with Ryan and he did a great job of showing and explaining everyth Went to Charlie's to try out a Subaru Forester we had gotten an E price on.We dealt with Ryan and he did a great job of showing and explaining everything on the car.There were no problems with the trade-in and was a good price.All the employees responded professionally to all our questions and it ended up being a pleasant experience. More
"From away" and our first buying experience here was great.. We loved our Passat TDI, but wanted to unload it to get a more appropriate car for the winters here. And the fact that we'll never buy from those lyi We loved our Passat TDI, but wanted to unload it to get a more appropriate car for the winters here. And the fact that we'll never buy from those lying scoundrels at VW again. We had the fortune of dealing with Mark Eichenbaum from the get-go. Mark is a seasoned salesman that well understands how to build a relationship for the long haul. He's not going to push you into a car and certainly not going to push you into a car that you don't need. He'll give you his honest opinion though, which I appreciated. We may have decided to just keep our current car and he genuinely would've been fine with that. We're here to stay and it's likely we'll buy more cars. Mark's style of doing business pretty much assures that we'll come to see him first and that's a smart, win-win for everyone involved! Plus, you might even pick up a Baggler! More
First-time Charlie's Customer After visiting two other Subaru dealers in central Maine, Charlie's was the easiest to deal with. No pressure tactics, no misleading promises, and be After visiting two other Subaru dealers in central Maine, Charlie's was the easiest to deal with. No pressure tactics, no misleading promises, and best of all, over $2000 less for the exact same vehicle. The vehicle came in when promised and was ready with a full tank of gas when we picked it up. Signing the papers was a breeze and Ryan took all the time we needed to demonstrate the features of our new Outback. The 2 hour ride to Augusta was worth it! More
Very good experience. Our first Subaru from Charlie's was great and lasted 14 years and 245,000 miles with no major problems, so we knew we would get another from the same Our first Subaru from Charlie's was great and lasted 14 years and 245,000 miles with no major problems, so we knew we would get another from the same dealer. We were able to make a quick decision the same day we came to look at new cars largely because our sales representative, Chad Blethen, was courteous, friendly, and helpful without being the least "pushy" as some car salespersons we have dealt with in the past have been. We appreciated that he gave us the information we needed and answered all our questions without trying to influence our decision in any way, or pressure us into adding any extra accessories that we didn't need. After test-driving a couple of Foresters, we chose the model and color we wanted and got all the extras we needed, were happy with the price, and were owners of our beautiful new Forester that very same day. More