Charlie's Subaru

poor service department Charlies Subaru was very unhelpful explaining what the issue was with my 2016 Outback tires and blamed this customer for driving over "potholes" rathe Charlies Subaru was very unhelpful explaining what the issue was with my 2016 Outback tires and blamed this customer for driving over "potholes" rather than understanding there was an issue with the tires. More

Purchase 2015 Subaru 2 Hour Purchase, from arrival, test drive, paperwork and out the door. Charlies delivered the car to my door 70 miles away 1 hour after I arrived home 2 Hour Purchase, from arrival, test drive, paperwork and out the door. Charlies delivered the car to my door 70 miles away 1 hour after I arrived home. Finance lower then anyone else. Completely Happy with process. More

Most pleasant car buying experience EVER! Thanks Ash!! Ash worked diligently through 4 visits, to help us examine, test drive and finally acquire our new 2017 Legacy. Ash met us a day after my 2010 Outback Ash worked diligently through 4 visits, to help us examine, test drive and finally acquire our new 2017 Legacy. Ash met us a day after my 2010 Outback was totalled. Our son walked away, shaken, but completely uninjured. THANK YOU SUBARU! Ash helped us work through the decisions about new or used? And once we decided on a new vehicle, he arranged for us to test-drive the Impreza, Crosstrek and Legacy in a short period of time. Knowing that we were pressed for time, he asked Nick to assist us, while Ash completed a sale for another customer. In a competitive situation like this, it spoke Volumes to us that Ash's interest in us was not just a sale, but that OUR convenience and satisfaction was of greater importance. As I really had a difficult time trying to decide on the vehicle, once I did, Ash worked hard to acquire a Legacy with all the options and a color that I love! Thank you Ash for your professionalism, courtesy and knowledge of the various Subaru vehicles. It was wonderful to work with you, and we would definitely ask for you again! More

2017 Subaru Legacy Purchase Just bought a new 2017 Subaru Legacy from Charlie's and am extremely satisfied with the customer service received! Ryan Fortin is a very personable, Just bought a new 2017 Subaru Legacy from Charlie's and am extremely satisfied with the customer service received! Ryan Fortin is a very personable, helpful, knowledgeable salesman and was of utmost help to us. The Legacy is a zippy little beauty and I know we will appreciate the All Wheel Drive come this winter (along with the heated seats!). So glad we went to Charlie's!! Thanks, Ryan! More

Great sales person Rayan Fortin is one of the best sales persons that I have met in along time. I have been doing business with Charlie's Subura for the past 30 years an Rayan Fortin is one of the best sales persons that I have met in along time. I have been doing business with Charlie's Subura for the past 30 years and 7 subarus later. It was a hassle free purchase and a great experience.His knowledge of the 2017 outback, exceeded my expectations. And I would like to thank him for a job will done,I can not be happier about my purchase. Kelley Wynne More

Great Service My experience with Ryan Fortin was great. Ryan helped me purchase a new Subaru Forester. Very helpful in finding just the right vehicle, he found exac My experience with Ryan Fortin was great. Ryan helped me purchase a new Subaru Forester. Very helpful in finding just the right vehicle, he found exactly what I needed. More

Our salesman Ryan Fortin was great. This is the second new car we have purchased at Charlie's Subaru. Our salesman, Ryan Fortin, found exactly what we wanted for a great price. We've bee This is the second new car we have purchased at Charlie's Subaru. Our salesman, Ryan Fortin, found exactly what we wanted for a great price. We've been extremely satisfied with all of our interactions with the sales department, parts department, as well as, the service department. More

Leasing 2016 Outback we decided to ride from Hampden to Augusta on a recommendation from a co-worker. I called the dealership the day before making the trip. I talked with we decided to ride from Hampden to Augusta on a recommendation from a co-worker. I called the dealership the day before making the trip. I talked with Mark Eichenbaum and let him know what I was looking for. When I arrived he greeted me and we looked at an Outback that had all the options I was looking for. I was sold after the test drive. Thank you Mark and sales staff! I will be doing my service work in Augusta even if I have to travel from Hampden. More

Positive Experience Went to Charlie's to just look at replacing my 2006 Subaru Forester. Ryan Fortin gave us time to view the cars on the lot before asking if we wanted t Went to Charlie's to just look at replacing my 2006 Subaru Forester. Ryan Fortin gave us time to view the cars on the lot before asking if we wanted to test drive anything. No pressure at all. I have experienced the high pressure sales pitch from other dealerships so this was such a pleasant experience. Left Charlie's with a brand new 2016 Forester. Thanks to all at Charlie's for your help. More

A great overall experience Now a proud owner of a great Subaru Forester. Really impressed with the car but also really impressed with the customer service and friendliness of t Now a proud owner of a great Subaru Forester. Really impressed with the car but also really impressed with the customer service and friendliness of the sales staff. Ryan Fortin was great and made all the effort to address my questions and help me through the process of buying the car. Thanks again for a hassle free experience in buying my first new car in 12 years. -S More