Charlie's Motor Mall
Augusta, ME
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393 Reviews of Charlie's Motor Mall
Most recent purchase at the KIA dealership This is our 4th vehicle purchased here at this dealership. Dealing with Mark Andrews with this recent purchase was done in a most professional way. This is our 4th vehicle purchased here at this dealership. Dealing with Mark Andrews with this recent purchase was done in a most professional way. No pressure, no hassle. Mark easily explained the process from selecting the vehicle we wanted to the final closure. We were not hurried, but left to decide our purchase as long as we wanted.Thanks again for your professionalism. The vehicle purchased was a KIA, not Nissan More
they are the most pleasant sales people we have met . my daughter went to charlies looking for a car and she had certain standards of what she wanted and would not take any thing less then that . her sale my daughter went to charlies looking for a car and she had certain standards of what she wanted and would not take any thing less then that . her salesman Derek had his hands full with us . he brought out three cars by the third car she was very happy . our credit not being the best was a challenge that they had to really work numbers and work some magic. they worked extra hard to get her in this car and they did it . my daughter is now in a safe 2013 kia sorento that she is so happy with .the service we received there was beyond amazing . Derek filled her tank and washed the car and stayed later to make sure we had everything all taken care of even though it was way past his time to go home . we are truly grateful to charlies and there employees for great service and when we are ready for a new car i will be going to charlies for one . thank you derek and all the people who worked so hard to make this happen i highly recommend charlies to anyone buying a vehicle thank you ... More
Top Notch Professionalism Recently purchased my first NEW car and was blown away by the one on one attention and professional knowledgeable staff. From sales, finance, to servi Recently purchased my first NEW car and was blown away by the one on one attention and professional knowledgeable staff. From sales, finance, to service each of the Charlie's employees made me feel like I was the only customer there! Prices great too! Customer service is a 10/10! More
appreciation my experience was better than expected. John did great! i still need to get aquainted with all of the buttons and gadgets. Looking forward to my fi my experience was better than expected. John did great! i still need to get aquainted with all of the buttons and gadgets. Looking forward to my first trip coming up on Thursday! thank you so much More
I WOULD GO BACK TO THIS DEALER even though i did not get the original vehicle i was interested in i did purchase a jeep patriot and the whole experience was pleasant. within an hou even though i did not get the original vehicle i was interested in i did purchase a jeep patriot and the whole experience was pleasant. within an hour and a half i was home with my new jeep and happy with the deal ask for sam saunders very pleasant young man More
A wonderful car buying experience! After seeing a Charlie's Auto Mall sticker on many vehicles while traveling throughout the State, my wife and I decided to visit your dealership with After seeing a Charlie's Auto Mall sticker on many vehicles while traveling throughout the State, my wife and I decided to visit your dealership with really no intention of buying at the resent time. That was not the case. After meeting Ryan Mitchell and going over the terms of purchasing a new vehicle, we decided to buy a new Rogue. We have bought a lot of vehicles over the years and dealt with many dealerships in Maine, but we have never had the experience we recently had with Charlie's. We were treated with the upmost respect from Ryan and the two other finance men(their names escape me, sorry). The deal they offered us was second to none, and every promise was kept. We were very pleased with our experience at Charlie's, especially the people we dealt with. I can confidently say the Charlie' Auto Mall is an outstanding dealership and I look forward to doing business with them in the future. More
Grade A Dealership Charlie's Motor Mall is fantastic. I have been doing business with them since 1997 and I will never give my car buying experiences to anyone else. I Charlie's Motor Mall is fantastic. I have been doing business with them since 1997 and I will never give my car buying experiences to anyone else. I recently purchased a 2016 Jeep Wrangler from them and, this experience, like the many others I have had, were exemplary Ryan Mitchell and Mike Mahoney were on point!!! More
Love my new Kia We were in the market for a small SUV that would tow our boat. After doing an extensive internet research, we decide to check out Charlie's. We had We were in the market for a small SUV that would tow our boat. After doing an extensive internet research, we decide to check out Charlie's. We had bought our Honda Civic Hybrid from Charlie's in 2007 and had a pleasant experience then, so we decided to come back. We talked with Salesman Jared Noorwood and told him what we were looking for. He listened and was not pushy like other salesmen we have dealt with. He showed as a Kia Sorento and we absolutely loved it. The fact that the Kia is made in the USA was a BIG plus for us. The Sales Manager at Charlie's Kia , Jeff Sprague, was wonderful. He made our visit one of the most pleasant and fun times that we have ever had while dealing for a vehicle. His waiting for us when we finished with the paperwork with a cup asking for "spare change" was beyond hilarious!!! Thank you Jared Noorwood and Jeff Sprague for a wonderful experience!! More
Couldn't be happier Follow up to requests were on point. Did everything within their power to meet our needs and requests. Knowledgable of the products and what we wer Follow up to requests were on point. Did everything within their power to meet our needs and requests. Knowledgable of the products and what we were looking for. Showed us vehicles that fell within what we asked for. More
experience at Charlies This was the best experience buying a car that we have ever had. Everyone we dealt with did a wonderful job. We were treated with respect and friendly This was the best experience buying a car that we have ever had. Everyone we dealt with did a wonderful job. We were treated with respect and friendlyness. We will tell all our friends and family about Charlies. The best place to buy a car. More