Charlie's Honda

I found the sales people to be very cordial and very helpful This is my sixth day of driving my new Honda HR-V, and so far I am very happy with it, and with my experience at Charlie's. This is my sixth day of driving my new Honda HR-V, and so far I am very happy with it, and with my experience at Charlie's. More

Excellent Service by all! I want to send a thank you to Alan Kenney (Internet Sales) for the great service provided to me in the purchase of my 2019 Ridgeline, Every time I ema I want to send a thank you to Alan Kenney (Internet Sales) for the great service provided to me in the purchase of my 2019 Ridgeline, Every time I emailed, he was quick to respond to my needs with all information requested. Each step in the process went smoothly and everyone else I spoke with was always friendly and willing to answer all questions. When it came time to take delivery, the Ray Blanchard (Sales department) was very accommodating in my desire to avoid driving to Augusta and able to meet halfway. At delivery Harrison was very knowledgeable and took the time to explain all features and options that the vehicle had, also able to setup our cellphones to the Bluetooth system. Working with all departments was a pleasure experience and your organization is highly recommended to anyone in the market for a new vehicle. Thank you! More

Helpful and excellent service. I had not planned to car shop, until having some major problems with my former car. They had exactly what I was looking for, make and color. Everyth I had not planned to car shop, until having some major problems with my former car. They had exactly what I was looking for, make and color. Everything from the test drive to signing the financial paperwork was smooth and enjoyable, More

Best experience! Was looking for a safe, reliable vehicle for my daughter and left with a 2014 CRV that she loves and didn’t break the bank! Been a customer since 199 Was looking for a safe, reliable vehicle for my daughter and left with a 2014 CRV that she loves and didn’t break the bank! Been a customer since 1990. Would never shop elsewhere! More

Fantastic Customer Service This was my second purchase at Charlie's Honda. Tim helped me find the right vehicle. Jeff walked me through the sales process, including a trade-in This was my second purchase at Charlie's Honda. Tim helped me find the right vehicle. Jeff walked me through the sales process, including a trade-in for my old car. Jay found good financing and explained the paperwork. This experience was positive in every way. I am so pleased with my pre-owned Prius purchase. Thank you! More

My involvement of signing paperwork was pleasant. Great experience! We knew what we wanted and received what we asked for. The dealership surpassed our expectations. Going over and signing the financi Great experience! We knew what we wanted and received what we asked for. The dealership surpassed our expectations. Going over and signing the financial papers was pleasant. Thanks More

Patience is a virtue Even after spending 3 weeks getting the car I ordered and me walking in possibly changing my mind for another car, they patiently sat with me without Even after spending 3 weeks getting the car I ordered and me walking in possibly changing my mind for another car, they patiently sat with me without so much as an attitude or show of negativity while I was spent another of their 4 hours hemming and hawing. This was my 1st new car purchase and I appreciate their patience with my indecisiveness. More

Very helpful throughout the purchase process I had a lot of questions and took a LONG time in deciding on a vehicle purchase. Everyone at Charlie's was patient and helpful in answering my numero I had a lot of questions and took a LONG time in deciding on a vehicle purchase. Everyone at Charlie's was patient and helpful in answering my numerous questions over a period of weeks - from Alan, who started the process by responding to my e-quote request, to Alex, who finished the paperwork. Pat, in sales, even answered a question that was raised from an interaction at another dealership! In giving me that information (about a Certified Honda), Pat risked losing a sale. His willingness in providing this answer impressed me and increased my interest in working with him. My purchase was made close to closing time on a Saturday. Once the paperwork was done and Pat finally had his turn to show me the features of the car, it was past closing time. Pat stayed late to finish this process. I did not feel that he was rushing at all to get done and out of there. You would have thought it was first thing in the morning, not closing time! Everyone was so professional. More

New Car purchase. Love my Pilot. My husband and I had a great experience with Charlie’s. My husband was able to coordinate efforts online. Ray called me with news about my car. Ram My husband and I had a great experience with Charlie’s. My husband was able to coordinate efforts online. Ray called me with news about my car. Ramone was knowledgeable, flexible and enthusiastic. Liz answered all of my financial questions. More

employees together with whom I interacted all really patient Due to various factors on my side of this transact, there occurred rather many quite long delays in the process of my buying a new motorcar; but eac Due to various factors on my side of this transact, there occurred rather many quite long delays in the process of my buying a new motorcar; but each one of the five employees of Charlie's HONDA together with whom I interacted was really patient :-) --especially Mike McGrail, who was exemplarily patient :-) !--. More