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Charles Gabus Ford

Des Moines, IA

4.8
639 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 639 reviews

October 24, 2025

Scheduling the appointment was very easy. They were ready right at my time and got my vehicle in immediately. Nice waiting room with free coffee and wifi. Being able to see the inspection More

by Andy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2025

If you want No pressure, work with you, not get annoyed no matter how many times you stop call Eric!! Casey and Finance Top notch More

by Cndawg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brincks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Westra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry can’t remember finance person
Oct 25, 2025 -

Charles Gabus Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2025

Knowledgeable, friendly and efficient. They are straight shooters and are fair. I highly recommend you go to Charles Gabus. I've been a loyal customer for many years. More

by Jeff R.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tonya Rubenking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Charles Gabus Ford responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

October 20, 2025

They were very courteous and helpful. I had the ford pass not knowing this until they brought this to me. Very helpful More

by brauerjim79
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michelle Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2025

Josh and Adam were great. Understood my special situation and we’re very helpful. Took time to help and did so. Able to create a win win deal. More

by almayplan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ratzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2025

Always excellent service and clean facility. We feel like friends not just customers. We’ll be back!! More

by Denise.beener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2025

I had my truck in for an oil change. They were fast and efficient and got me back on the road earlier than expected. More

by todd_dodson99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Charles Gabus Ford responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

October 06, 2025

I had my Ford Maverick serviced for an oil change and regular maintenance. The staff there was very friendly and courteous. The entire process went smoothly without a hitch, and the service was done in n More

by ghep69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2025

Very helpful! Kind workers and great at corresponding with those of us you deal with. I greatly appreciate your expertise. More

by jmfreicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Charles Gabus Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2025

Excellent body work at fair pricing to the other party's insurance company. I would use them again. Matt was excellent to work with. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Matt Menegay, body shop estimator
Oct 09, 2025 -

Charles Gabus Ford responded

Paul, thank you for your wonderful response to the quality of service our staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!