Michelle Hays
Michelle Hays at Charles Gabus Ford

Michelle Hays

Service Advisor

Charles Gabus Ford

4545 Merle Hay Rd
Des Moines, IA 50310

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4.7
20 Reviews
4.7

20 Reviews

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20 Reviews of Michelle Hays

August 30, 2026

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Clean,Honest Great Service,always Freindly staff. Things are getting more expensive for service,Repairs. More

by MiklusMartin
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Recommend Dealer
Yes

Other Employees Tagged: Robert Kritenbrink

August 17, 2026

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I’ve had many dealings with Charles Gabus Ford over the past 10 years with the purchase and service on my truck, I’ve been very happy with the level and quality of service, and would highly recommend them. More

by JWach
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Recommend Dealer
Yes

August 14, 2026

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Scheduled service on the Ford app was so easy. Always excellent service at Charles Gabus Ford, reasonable rates and advice. More

by stephen_wiggins
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Recommend Dealer
Yes

July 27, 2026

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Everyone was very helpful in kind they were very informative and explained the whole receipt More

by Ruth Brom
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Recommend Dealer
Yes

July 23, 2026

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I purchased my F150 there and I've always taken it there for service.They are very good at what they do I will always take my truck there to be serviced.Thank you very much More

by racerdonnie77
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Recommend Dealer
Yes

June 27, 2026

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The service adviser did a great job. Getting me in to do some warranty work we’ll see how the rest of the story pans out working on resolving TSB19-2365. Oil consumption. Charles Gabus h More

by Dmarselle
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Recommend Dealer
Yes

May 18, 2026

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Charles Gabus Ford always provides an amazing customer service experience. Michelle H is so professional and easy to work with. She communicates promptly and ensures all my questions are answered. More

by Kemary
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Recommend Dealer
Yes

December 05, 2025

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I think it is efficient and clean and employees are courteous and take time to listen to your concerns More

by Gunner.anderson96
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Recommend Dealer
Yes

November 25, 2025

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Unfortunately the problem was not solved of auto starting at stoplight not restarting and $450.00 later still happens More

by truckluver27
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Recommend Dealer
No

November 14, 2025

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Had new tires put on. Good, quick service. Waited in lobby and work was done faster than expected. More

by Jim
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Recommend Dealer
Yes

Other Employees Tagged: David Martin

1

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