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Charles Gabus Ford
Des Moines, IA
553 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 553 reviews
November 22, 2024
Did what I wanted and informed me of issues needing addressing Personnel were very friendly addressing Personnel were very friendly More
by kitschy.flushes.0i
Employees Worked With
November 16, 2024
Ease of scheduling was great. I had a timely diagnosis and the work (a rather large & expensive job requiring dash removal) was performed in a timely manner. My only issue was fin I had a timely diagnosis and the work (a rather large & expensive job requiring dash removal) was performed in a timely manner. My only issue was finding one of the fasteners (3/4” screw) loose on the floor. Where does this go? And what isn’t fastened down and might rattle down the road?? I’m extremely happy other than this but it underscores my reluctance to bring my car anywhere. On the other hand being a former dealership mechanic, I know the tech working on my truck had a large complex job and was trying to beat the flat rate manual which is how jobs are quoted. More
by shubera454u
Employees Worked With
Tonya
November 14, 2024
They picked up serviced called me & returned my car all ready to go all good ready to go all good More
by Gene1890
November 13, 2024
Service was perfirmed in a timely manner. Advisor was quick to greet me and get car in for appt. Advisor was quick to greet me and get car in for appt. More
by mkriten
Employees Worked With
November 11, 2024
They did a good job but failed to reset the computer. When I got into the car today it said I need to get an oil change soon. You just changed the oil 3 days ago. Now I have to figure out how to reset. When I got into the car today it said I need to get an oil change soon. You just changed the oil 3 days ago. Now I have to figure out how to reset. More
by john_sum
Employees Worked With
November 10, 2024
Very professional and friendly. All questions answered and the exact vehicle needed arrived. Above and beyond service without pressure All questions answered and the exact vehicle needed arrived. Above and beyond service without pressure More
by lukeulrich
November 06, 2024
They do a good job of looking after my car and me with a professional attitude professional attitude More
by mlcarver56
Employees Worked With
November 06, 2024
Very professional and nice. We worked with Eric and he was friendly and made answered all our questions. Very pleased. We worked with Eric and he was friendly and made answered all our questions. Very pleased. More
by brandonknapp4110
Employees Worked With
November 01, 2024
They wanted 440 dollars to fix windshield wiper motor filter needed cleaning that we thought should have been warranty.. we cleaned filter and works fine only took half hour to put back on . filter needed cleaning that we thought should have been warranty.. we cleaned filter and works fine only took half hour to put back on . More
by jgontheroad
Employees Worked With
Dave
