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Charles Gabus Ford

Des Moines, IA

4.8
567 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 567 reviews

May 16, 2025

Takes 5 days to get into service for an issue. My check engine light came on and I had to wait five days to get it in. More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hays
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Todd was my salesman and his help with my purchase was exemplary. It started with my first contact on a Saturday afternoon when I stopped to look at a vehicle on the lot, and continued through the purchas More

by caudlemike58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Dishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Charles Gabus Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Charles Gabus Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 13, 2025

Great team to work with. Our experience was lengthy but well worth the wait. We understood that sometimes things just happen. Took our son back the next day and he made a pur More

by Carpncas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Brincks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Westra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Charles Gabus Ford responded

Hi Carpncas, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 11, 2025

Very informative. .good explanation of all aspects of the service that was conducted...very courteous More

by Daveshetterly5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Awesome service and great customer service. The shuttle driver was very helpful and polite, definitely will use again More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 04, 2025

Simply an easy uncomplicated car buying experience. Very happy with the salesman and the entire sales proccess More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Vrieze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Mar 16, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2025

Charles gabus ford did a great job highly recommend said and did everything that was agreed to More

by darinbeitz67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marde Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 20, 2025

I was very pleased on how you got everything done as soon as possible thank you More

by moore4u_33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2025

Excellent attention, thank you, the seller did a good job, good service, I felt very comfortable with the treatment. More

by angelr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Filip Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Mar 16, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

We had to have our car towed in with an unexpected problem. Repairs were done quickly, service staff quite pleasant More

by ewbusymom1
Recommend Dealer
Yes
Employees Worked With
David Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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