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Chapman Volkswagen Scottsdale

Scottsdale, AZ

Overview
Reviews
4.8
394 Reviews
Call Dealership (480) 424-3560
View Awards

3700 N 89th St.

Scottsdale, AZ

85251

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Showing 394 reviews

September 06, 2023

Mark was very helpful and quick with the transaction and patience with my decision process. More

by kmilly24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Zemeckis
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Sep 11, 2023 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience with Mark. We look forward to delivering the same experience on your next visit. Wishing you many happy and safe miles!

Helpful
September 05, 2023

Purchased a new vehicle, Todd was great and easy to work with. I found everyone in the sales department to be very friendly and helpful. More

by None
Recommend Dealer
Yes
Employees Worked With
Todd Wineberg, Dakota Gooch
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Sep 11, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Todd. We take pride in serving our customers and hope to see you again soon!

Helpful
September 03, 2023

Quick service- got the work done and helped me out in a bind. Thank you! More

by kloescher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Sep 11, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review of our dealership! We greatly appreciate your business and are happy to hear your positive feedback! Wishing you many happy and safe miles!

Helpful
September 02, 2023

Service Advisor Ty Parsons is a great example of exception customer service. He is a Shining Star at Chapman Volkswagen! He is friendly, professional, understanding and patient when working with me More

by susie.vaught
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Parsons
Report | Print
Sep 11, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Ty. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

Helpful
August 31, 2023

From the time the appointment was set until the completion of the work, service was top-notch! Everything was very timely and professional! More

by Michaelevans777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Sep 11, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

Helpful
August 30, 2023

Ty Parsons was an amazing help. The best customer service that I have ever experienced. So grateful for him. More

by bandaidsandboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Parsons
Report | Print
Sep 11, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Ty. We take pride in serving our customers and hope to see you again soon!

Helpful
August 28, 2023

I’ve been doing business with Chapman VW for 24 years. I wouldn’t keep coming back if it wasn’t a great business. More

by VW_fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren DeLeers
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Aug 29, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

Helpful
August 26, 2023

Great staff. Fair and friendly service. Thanks to Mike, Ty and the service technicians. Nice facility. More

by katznjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Mike and Ty
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Aug 28, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Mike and Ty. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

Helpful
August 25, 2023

Jeff Lentz in the service department provided excellent customer service. He was both courteous and knowledgeable. Many thanks for promptly getting my car serviced and back on the road! More

by dondoubler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lentz
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Aug 28, 2023 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience with Jeff. We look forward to delivering the same experience on your next visit. Wishing you many happy and safe miles!

Helpful
August 24, 2023

I love they they took a consultative approach to my situation and helped me find the right car. Michelle Thompson was great at listening to me and sorting through inventory to find the right car. More

by Don
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Thompson
Report | Print
Aug 25, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Michelle. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

Helpful
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