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Chapman Volkswagen Scottsdale

Scottsdale, AZ

Overview
Reviews
4.9
520 Reviews
Call Dealership (480) 424-3560
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3700 N 89th St.

Scottsdale, AZ

85251

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Showing 520 reviews

August 12, 2026

My service advisor, Reid Richman, was extremely welcoming, friendly and professional. He impressed me and this dealership. Thank you. More

by gstayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Richman
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Aug 14, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Reid Richman. We take pride in serving our customers and hope to see you again soon!

August 10, 2026

I was very impressed with my service advisor. Manuel Sanchez/he was professional and friendly and helpful and thorough./ I appreciated that he got me in without an appointment and took care of ev More

by Itiswhatitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Sanchez / service department
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Aug 12, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Manuel Sanchez. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

July 29, 2026

Staff was friendly and helpful. Process was easy and painless. Thank you for all of your help. More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben and Brian
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Aug 03, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

July 27, 2026

Lauren was great. Quick, efficient, straightforward process - very helpful and friendly. Would highly recommend her and the dealership. More

by Brandiriegelslaybaugh01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Carraux, Roland Ugho, Lauren DeLeers
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Jul 28, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Lauren. We take pride in serving our customers and hope to see you again soon!

July 23, 2026

They are always nice, friendly, clean, prompt, and keep you informed of any updates with the car. More

by Pheebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
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Jul 27, 2026 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

July 21, 2026

The service I received was exceptional. I highly recommend Chapman and would work with them whenever in the valley. More

by dtadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
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Jul 27, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

July 19, 2026

Awesome service Lester was great and me and my wife got the car we wanted he made it possible, really professional More

by Manuellopez_25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester
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Jul 20, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Lester. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

July 11, 2026

The experience, start to finish, was organized and professional. Made the process painless and quick More

by Adeleers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren DeLeers
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July 09, 2026

Service Advisor ensured my car was looked at early despite long wait times. Issue was fixed quickly. More

by skasi121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Richman
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Jul 13, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

July 06, 2026

I am very satisfied with with the work Ty and his team do to keep my vehicle up and running. I am also very impressed with how clean the vehicle is when it returned to me. I feel like I'm driving a new car w More

by starfish1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Parsons
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Jul 07, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Ty. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

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