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Chapman Volkswagen Scottsdale

Scottsdale, AZ

Overview
Reviews
4.9
445 Reviews
Call Dealership (480) 424-3560
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3700 N 89th St.

Scottsdale, AZ

85251

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Showing 445 reviews

May 10, 2024

Thomas was on top of my repair needs from the beginning. He was professional and an excellent communicator. More

by aassad
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
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May 13, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with Thomas. We look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

April 25, 2024

Great service from Alex! On time and high quality workmanship. Very professional dealership, especially in the service dept. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 26, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience Alex. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

April 12, 2024

Thomas was very polite and friendly. I had actually booked an appointment and did not realize I showed a day early. He got me in and the speed was fast More

by Brentfrans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Apr 15, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Thomas. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

April 06, 2024

I can always trust the repairs and service on. My Tigon is done right the first time also Customer service is beyond expectation. More

by Judycs49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Chadwell
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Apr 08, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

March 25, 2024

The representative was friendly and professional. And he kept me informed throughout the process. A very stress-free experience. More

by Darryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know names
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Mar 26, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

March 22, 2024

Ty in Service was great to work with. Communicated very honestly and clearly. I was always aware of the status of my vehicle. The technician that posted the video on the inspection did More

by RECOOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
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Mar 26, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

March 18, 2024

They did a great job. They were professional & did work in timely fashion. Thank You More

by michael.case
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 18, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon. Wishing you many happy and safe miles!

March 08, 2024

Courteous, efficient staff. I was able to schedule an appointment right away. The staff kept me informed and were very thorough. They explained everything very well. I am extre More

by devonna Stothers
Recommend Dealer
Yes
Employees Worked With
Ty
Report | Print
Mar 11, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

March 07, 2024

Service department is clean, professional, convenient and easy to make an appointment. Thanks for washing the car upon pickup. More

by stevensonpainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Report | Print
Mar 08, 2024 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience. We look forward to delivering the same experience on your next visit. Wishing you many happy and safe miles!

March 05, 2024

the service was exceptional, I felt welcomed right from when I went in to talk about getting my car serviced More

by lancekealey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ty
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Mar 06, 2024 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience. We look forward to delivering the same experience on your next visit. Wishing you many happy and safe miles!

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