Chapman Volkswagen Scottsdale

I bought my car from another dealership, and have taken it back to the same one for servicing a couple of times. Each time I received horrendous service. So someone recommended Chapman Volkswagen and thi it back to the same one for servicing a couple of times. Each time I received horrendous service. So someone recommended Chapman Volkswagen and this experience was amazing. They took my time and did a great job on my car. I will be returning and when I am ready to buy another VW, I'm coming here! More

Appreciated Helpful Service Rep named Alex, Same day service was great for my busy scheule & Lyft ride home for convenience service was great for my busy scheule & Lyft ride home for convenience More

all good, except receptionist is always angry that customers are eating all the snacks. need more info on car features customers are eating all the snacks. need more info on car features More

The process was great, and I hate going to delearships to buy cars. Gavin was amazing and kept me informed and did everything he said he would do. I am looking to buy 2 more cars and honestly don’t want to g buy cars. Gavin was amazing and kept me informed and did everything he said he would do. I am looking to buy 2 more cars and honestly don’t want to go anywhere else but here. Hope they get the cars I want! Dakota was awesome too. I have recommended them to my friends. More

My service was prompt and service person was professional I appreciate this as I am very busy I appreciate this as I am very busy More

Austin was quick to greet me and then worked diligently to answer questions, while still giving me plenty of space to make my decision. to answer questions, while still giving me plenty of space to make my decision. More

Great quick service. Was there for some warranty work and basic maintenance. Thank you so much. Was there for some warranty work and basic maintenance. Thank you so much. More

You always take good care of my car and answer all of my questions. Not sure why I didn’t get a notice of needed service when I got a passed due service notice…but glad I got the seond one. I’ve been using questions. Not sure why I didn’t get a notice of needed service when I got a passed due service notice…but glad I got the seond one. I’ve been using Chapman service for over 23 years. Thank you. More

It was the fast process Which I really like very nice individuals that I worked with individuals that I worked with More

My son ask Julie to find a SUV for me. So this is the one she found and after a test drive. I took it home. Made finding and selecting the right one a pleasant experience. So this is the one she found and after a test drive. I took it home. Made finding and selecting the right one a pleasant experience. More