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Chapman Volkswagen Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.9
436 Reviews
Call Dealership (480) 424-3560
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3700 N 89th St.

Scottsdale, AZ

85251

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Showing 436 reviews

July 17, 2024

Got my Atlas in and out quickly for a dead battery. And on top of that the car was washed and vacuumed. More

by mirei23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
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Jul 19, 2024 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

July 11, 2024

Service is always the best. First time being services by Manny and truly great experience. One tiny mishap with the ride share he offered… it didn’t arrive until 1.5 hours of me More

by manny_rubio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Jul 15, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with Manny. We look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

June 27, 2024

Manny is the best. He is extremely customer service focused. He takes pride in his work and displays a professional representation for his coworkers and Volkswagen. More

by Regina Mullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny in service department
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Jun 28, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Manny. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

June 20, 2024

Best experience ever! Lauren and Michelle truly helped me find exactly what I wanted. Forever will go to them! More

by Mkat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren DeLeers
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Jun 21, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Lauren and Michelle. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

June 12, 2024

Great service department! Always a quick in and out and very friendly and helpful too! More

by cmeeks1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jun 13, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!

June 12, 2024

Thomas was very helpful and knowledgeable about the service needed for my tire on my VW ID4. I always try to get him to be my service man. More

by rollapills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jun 13, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Thomas. We take pride in serving our customers and hope to see you again soon!

June 03, 2024

Great customer service as well as a very well calm experience with no stress shopping for a car! More

by gisselle.perez98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Ugho
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Jun 04, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

May 20, 2024

Our salesman and financial manager were great. Lauren was so knowledgable about the car. She could answer any of the questions we had about the electric car. The financial manager made us a gre More

by JDuerden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Lauren DeLeers
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May 21, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Lauren. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

May 16, 2024

Worth the drive. There is a dealership in Gilbert but I prefer the Chapman Team More

by gloria.ivwurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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May 17, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Gilbert. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

May 15, 2024

Excellent communication. Top-level management overseeing customer service department. Very nice waiting area. Clean facilities! More

by Livemichaeln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas the Train
Report | Print
May 16, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

May 16, 2024 -

Livemichaeln responded

And more positive evidence of excellence here! Fast responses, polite communications, affability and continued commitment to fostering relationships. Definitely a rarity in Post-Covidmess America. Much appreciated! 🇺🇸 🤠

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