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Chapman Volkswagen Scottsdale

Scottsdale, AZ

Overview
Reviews
4.8
393 Reviews
Call Dealership (480) 424-3560
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3700 N 89th St.

Scottsdale, AZ

85251

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Showing 393 reviews

January 23, 2024

Professional, Courteous , informative and fair, great customer service , only negative.. to far away and limited shuttle range ride share limited More

by hectorvelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez, Lester Parrales
Report | Print
Jan 26, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

Helpful
January 17, 2024

Booked appointment online with ease. Started appointment on time. They provided service as promised, car runs nice. More

by aholelei0614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TY
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Jan 18, 2024 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience. We look forward to delivering the same experience on your next visit. Wishing you many happy and safe miles!

Helpful
January 17, 2024

Great service and Ty Parsons always takes great care of our needs! Well done as usual, More

by TomC7354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty parsons
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Jan 18, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Ty Parsons. We take pride in serving our customers and hope to see you again soon!

Helpful
December 31, 2023

Excellent service both in the routine maintenance and the auto detailing we received. We are extremely happy with their service department. More

by mirei23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Sanchez
Report | Print
Jan 02, 2024 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience. We look forward to delivering the same experience on your next visit. Wishing you many happy and safe miles!

Helpful
December 30, 2023

Great service, the agent very knowledgeable and he told us what the problem was and what they needed to do to fix it. More

by alejandro4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Carraux, Roland Ugho, Lauren DeLeers
Report | Print
Jan 02, 2024 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience. We look forward to delivering the same experience on your next visit. Wishing you many happy and safe miles!

Helpful
December 21, 2023

THEY HELP ME GET THE CAR I LIKED, VERY HELPFUL. I WOULD COME BACK WHEN I NEED ANOTHER CAR OR SERVICE More

by HONDARON.IL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Carraux, Lauren DeLeers
Report | Print
Dec 28, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review of our dealership! We greatly appreciate your business and are happy to hear your positive feedback! Wishing you many happy and safe miles!

Helpful
December 15, 2023

Very helpful in introducing us to the ID-4 and the excellent year end sign and drive terms More

by johnbenton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren DeLeers
Report | Print
Dec 18, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and we look forward to serving you again.

Helpful
December 08, 2023

Chapman Volkswagen Scottsdale provided Exceptional customer service. Lauren D. and Ben S. went above and beyond. We would definitely come back! More

by vladkolosha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Switalski , Guy Carraux, Roland Ugho, Lauren DeLeers
Report | Print
Dec 11, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Lauren D. and Ben S. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

Helpful
December 01, 2023

Love the service department they provide Exceptional customer service Thank you, Mike Chadwell And staff More

by Judycs49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Chadwell
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Dec 04, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Mike Chadwell. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

Helpful
November 30, 2023

I had the best purchasing experience with Todd at Chapman. He was so patient and kind. He was never pushy, which I really appreciated. The whole staff was friendly, and really went out of their wa More

by azcts98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd, Luis
Report | Print
Dec 01, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Todd. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

Helpful
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