Chapman Volkswagen Scottsdale

Chapman VW have a great service department. Ty is a great service manager. Always friendly, professional and knowledgeable. Ty is a great service manager. Always friendly, professional and knowledgeable. More

Very happy with service-professional & courteous. Kept me informed of what was going on and the time car would be completed. Kept me informed of what was going on and the time car would be completed. More

Roland the salesman was outstanding and welcoming. He Is very professional in his job. Thanks He Is very professional in his job. Thanks More

We had a very pleasant sales experience with staff who were well informed and interested in selling/leasing the vehicle we were interested in. The follow-up was great and all our interactions friendly and were well informed and interested in selling/leasing the vehicle we were interested in. The follow-up was great and all our interactions friendly and courteous. This experience set this dealership apart from other dealerships/manufacturers that either showed no interest in selling anything or were overly sleazy. More

It amazes me that my that since I purchased my 2021 Atlas it has had a very noisy, squeaky brake problem that Volkswagen has not addressed properly and still remains a problem. I have contacted the dea Atlas it has had a very noisy, squeaky brake problem that Volkswagen has not addressed properly and still remains a problem. I have contacted the dealership Multiple times and they don’t have any solutions. Today I stopped the dealership to see if there’s any recent news and they said they are trying a new material on the brakes and they are testing it. I said I would gladly allow them to test it on my vehicle. They said for that to happen, they would have to charge me to do so??? Everyone from the service manager to the other people I’ve worked with in the service department acknowledge the problem and some of them even said they have the same issues on their 2021 Atlas. This issue does not seem to be high-priority for Volkswagen. The dealership obviously has gotten nowhere with satisfying the complaints. I’ve never done it before, but I think it’s time to seek advice from an attorney! More

Chapman Volkswagen is a very professional and friendly dealership. The people are not pushy, they are knowledgeable and really cared about what I needed and wanted. I will recommend them to anyone. dealership. The people are not pushy, they are knowledgeable and really cared about what I needed and wanted. I will recommend them to anyone. More

Easiest car buying experience ever. Financing went so smooth and didn't try to talk you into all those extras Financing went so smooth and didn't try to talk you into all those extras More

Service rep was very helpful and they were timely in getting my vehicle repaired. Highly recommend. getting my vehicle repaired. Highly recommend. More

Everyone I spoke with was very responsive, highly attentive, and professional. I always have a positive experience. attentive, and professional. I always have a positive experience. More

From the time my vehicle was towed in for repair, the service dept communicated very well on every step and gave excellent detailed updates to keep me in the know on timeline. Every member of service tea service dept communicated very well on every step and gave excellent detailed updates to keep me in the know on timeline. Every member of service team was polite, genuinely caring folks, and I appreciate this quality service greatly! I will recommend Chapman Volkswagen to my friends and neighbors for sure! More