Chapman Volkswagen Scottsdale

New Car Just purchased my 2019 VW Beetle Convertible from Chapman (Courtney) and had a great experience. One stop shopping for product and financing. Close l Just purchased my 2019 VW Beetle Convertible from Chapman (Courtney) and had a great experience. One stop shopping for product and financing. Close location key. More

As a first time buyer, I had a great experience. Kevin displayed an exceptional attitude, integrity, and personal touch throughout the entire buying process! Thanks Chapman Volkswagen displayed an exceptional attitude, integrity, and personal touch throughout the entire buying process! Thanks Chapman Volkswagen More

Amazing service with heart! Working with Chapman and our salesman Kevin Shannon was an absolute delight. I have never had such a wonderful car buying experience. Kevin was warm Working with Chapman and our salesman Kevin Shannon was an absolute delight. I have never had such a wonderful car buying experience. Kevin was warm, respectful to my partner and I, friendly and so easy to work with. The process was quick by other car buying experiences. We could not be happier. More

Chapman VW puts the customer first. Leslie was the best!! Leslie, Josh and Mike made buying our car at Chapman VW a very positive experience. This was very different from our experience at other VW dealership Leslie, Josh and Mike made buying our car at Chapman VW a very positive experience. This was very different from our experience at other VW dealerships. We appreciate all of them putting customers first! More

This was by far the best experience I've ever had at a dealership . Staff was very honest and very helpful couldn't ask for more dealership . Staff was very honest and very helpful couldn't ask for more More

Great professional etiquette from courtney and the financial representative. Great place to do business on 100% satisfied will refer This place to anybody Wow wow financial representative. Great place to do business on 100% satisfied will refer This place to anybody Wow wow More

Wow! I had been dealing with a VW dealer a bit south of Scottsdale, lost heart because a lot of the opposite gender do not realize that the “Little Woman” has a brain as well as other attributes! Leslie Ho Scottsdale, lost heart because a lot of the opposite gender do not realize that the “Little Woman” has a brain as well as other attributes! Leslie Horne is honest, real and just wants what you want. Top notch person! More

Amazing experience at Chapman Volkswagen!I asked for a Amazing experience at Chapman Volkswagen! I asked for a quick process and they delivered one hundred and ten percent! I received the price I wanted f Amazing experience at Chapman Volkswagen! I asked for a quick process and they delivered one hundred and ten percent! I received the price I wanted for the vehicle. Would shop there again! More

LESLIE HORNE IS A FIVE STAR REALIST! Let me just start off at I lost my car due to unforeseen circumstances and I was absolutely devastated. I spent three days down and out in the gutter Let me just start off at I lost my car due to unforeseen circumstances and I was absolutely devastated. I spent three days down and out in the gutter when I finally got myself together and reminded myself "you can always do anything you put your mind to, and a car is always replaceable." My credit was not too shabby and I was beginning to lose hope that I'd have a second chance of having a car and/or that such a reputable dealership, like Chapman, would even consider granting me a loan especially after local dealerships in the area telling me that "I'll never get financing." I was so discouraged, but I put all my negative energy aside, grabbed on tight to my faith and went to Chapman's website to begin browsing at used cars. The minute I saw cars in impeccable condition under $10,000, is the moment I knew I would be able to get back into something again that has undergone inspections and is not just going to be a lemon out on a random car lot. I messaged a chat agent on the website and told him my situation, and he was so understanding of my concerns and needs. From the jump, I felt comfortable and he put me in touch with Leslie H. who reached out to me about 5 minutes later to assure me with her positive language that somehow someway, we were going to get me in the car that was affordable to me and that would be something their internal finance department would be able to help assist me with. I was so excited that I didn't even wait for Leslie's call, I was already in my UBER on the way over. Before she could even finish the voicemail, I was already inside shaking her hand hello LOL. Leslie made me feel so comfortable from the start and was extremely honest and thorough throughout explaining the loan process to me. HOWEVER, this will only work if you are honest and nothing but HONEST with her first! Answer her questions truthfully, and she will work as hard as she can to get you into a car that you deserve. Leslie is a believer, and believers are what make the world a better place. I am so thankful for Leslie and the entire Chapman team; including a special shout out to the finance department that worked so patiently with me in a poised manner that I've never received from any other car dealership out there. I was one-over'ed by BMW that I had been loyal to for 15 years and 5 different cars and that is when I decided it was time for me to make a change; Chapman takes pride in their clients and again, I could't thank this team enough for all they did for me, and for Leslie to be the glue that held my life together when I didn't even have a car to get to work. Thank you Leslie for giving me a second chance. Much love, Taylor Parish More

Leslie Horne was a wonderful sales consultant! Very personable and she helped me buy my first car with ease. I learned so much information, and got a great deal! I could not be happier to have had this personable and she helped me buy my first car with ease. I learned so much information, and got a great deal! I could not be happier to have had this wonderful experience, it being my first time too! More