Chapman Volkswagen Scottsdale

Service advisor was prompt at responding to my inquiries. Service was done quickly and provided detailed report of work done. Service was done quickly and provided detailed report of work done. More

Thank you for helping me replace my battery for my 2021 in the same day i called for help in the same day i called for help More

First time buying a brand new vehicle & it was not fun to begin with. I had gone to three dealerships prior to Chapman VW & I can’t stress enough how quickly and efficiently they got me my new vehicle. The p begin with. I had gone to three dealerships prior to Chapman VW & I can’t stress enough how quickly and efficiently they got me my new vehicle. The process took 45 minutes. Lauren was so sweet; she greeted me as soon as I pulled into the parking lot, assisted with the paper work process, cleaned out the vehicle, and got me out of there. I’m extremely happy with my purchase & I know where I’m going again in the future. I referred my friend & she also experienced the same customer service. I highly recommend purchasing a vehicle from them. More

Chapman VW treats me like royalty and always fixes my car timely and perfectly. I am in good hands with Chapman VW. You can’t go wrong with them! timely and perfectly. I am in good hands with Chapman VW. You can’t go wrong with them! More

The service department was efficient and organized. The waiting area was comfortable and clean. The technician was helpful and knowledgeable. The waiting area was comfortable and clean. The technician was helpful and knowledgeable. More

Had a great experience at Chapman VW. Both Ethan (Parts department) and Manny (Service department) were both courteous and professional, and timely addressed the issues surrounding my ve Both Ethan (Parts department) and Manny (Service department) were both courteous and professional, and timely addressed the issues surrounding my vehicle (new battery and replacement of key fob). I will return to Chapman VW for any future issues should the need arise. More

Roland was great. This will be my 3rd lease with him and chapman. He help me find the best options and knew what I wanted. This will be my 3rd lease with him and chapman. He help me find the best options and knew what I wanted. More

Roland found the car I wanted and was polite and professional when negotiating. Roland was very familiar with the car features and went through them with me to make sure I understood everything. professional when negotiating. Roland was very familiar with the car features and went through them with me to make sure I understood everything. The car was immaculate and ready to go when I showed up and most of the "paperwork" was handled prior to my visit which expedited the process greatly. The finance department processed the final paperwork expeditiously. I appreciated all the follow up emails and tutorials I received following the sale. More

I won’t go anywhere else for service. Chapman always is a smooth and quick experience! Chapman always is a smooth and quick experience! More

Everything was wonderful. We found it easy to make our appointment and the service team was ready for us when we came to drop off. Everyone was courteous, and the dealership i We found it easy to make our appointment and the service team was ready for us when we came to drop off. Everyone was courteous, and the dealership itself is very nice. More