Chapman Volkswagen Scottsdale

Quick and efficient! Courtney was a great sales rep to work with at Chapman. She showed us the car we wanted and we were able to quickly come to final terms on the sale. Courtney was a great sales rep to work with at Chapman. She showed us the car we wanted and we were able to quickly come to final terms on the sale. Very pleased with our experience! More

Great New Car Purchase Experience We started looking for a new car on line, doing all the comparisons and pricing. When we decided on the VW Tiguan, we started looking for which dealer We started looking for a new car on line, doing all the comparisons and pricing. When we decided on the VW Tiguan, we started looking for which dealership had the different colors and options we wanted to choose and found Chapman to have the most, When we arrived and met Lester, he was very friendly and we were able to test drive the car easily. He also made the purchasing process simple for us. More

Courtney and the Chapman team were extremely thorough and helpful despite the pandemic! in getting our car sale finalized. Highly recommend working with this group. Very pleased :) helpful despite the pandemic! in getting our car sale finalized. Highly recommend working with this group. Very pleased :) More

PROFESSIONAL AND COURTEOUS FROM START TO FINISH I recently contacted Chapman to inquire about getting a replacement windshield for my 2019 Atlas. They recommended Mountainside Glass who coordinated I recently contacted Chapman to inquire about getting a replacement windshield for my 2019 Atlas. They recommended Mountainside Glass who coordinated performing the repair at the dealership so that VW Service could do the ADAS calibration afterwards in one visit. I was greeted by PETE when I arrived, and he was very upfront about the time it would take - 6-8 hours in total, because the glass needed to set for 2 hours after install before calibration could be performed. He offered to drive me home or to work, and when I chose to stay at the dealership, he offered to drive me out to pickup lunch. When the repair was complete, they returned the car washed and polished. All in all, a great service experience. Also, shout out to JESSE PHILLIPS at Mountainside Glass for an excellent replacement job - he even vacuumed the car interior! More

Internet Experience I started the process online. And met with Lester the next day. He had what requested for me to drive. The purchase was made within hours. Thanks to L I started the process online. And met with Lester the next day. He had what requested for me to drive. The purchase was made within hours. Thanks to Lester. More

My husband and I purchased a 2019 Atlas from Kevin this past Sunday. I can't say enough good things about him and the overall he made it easy for us of the whole process. Kevin is good salesman, person and past Sunday. I can't say enough good things about him and the overall he made it easy for us of the whole process. Kevin is good salesman, person and make you feel like family.He is highly recommended from us! More

I came to Chapman volkswagen because I needed a car for my son. I worked with Leslie and Ben and everything went without a hitch. I definitely recommend these two and Chapman for your next car purchases ! my son. I worked with Leslie and Ben and everything went without a hitch. I definitely recommend these two and Chapman for your next car purchases ! More

Excellent service , my highest rating , Jairo Lester Parrales was knowledgable and very helpful . All around a great experience buying a car . The employees ( Peter ) in the service department are extre Parrales was knowledgable and very helpful . All around a great experience buying a car . The employees ( Peter ) in the service department are extremely helpful and honest .......thankyou !!!! More

I went in today looking for an SUV and Courtney was beyond helpful. She was very informative and knew her stuff! She helped me find the car I needed. Thanks again!! beyond helpful. She was very informative and knew her stuff! She helped me find the car I needed. Thanks again!! More

Best car sales process yet - Kevin is the real deal I have had my fair share of car salesmen and my BS filter is pretty low. That said, my experience with Chapman VW and salesman Kevin Shannon was an ou I have had my fair share of car salesmen and my BS filter is pretty low. That said, my experience with Chapman VW and salesman Kevin Shannon was an outstanding. From initial contact - to which he asked the method in which I’d like to be communicated (a perfect touch), I knew he was going to be special. He was not just out for the deal, rather appreciated my time and research and treated me as a friend. I never felt pressured, which is so reassuring. I had such a wonderful car buying experience. Kevin had a stellar attitude and integrity throughout the whole process. I could not be happier with my decision on the Atlas. Also, Doug, the Sales Mgr was easy and pleasant to work with and helped meet me financially where I needed to be. More