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Chapman Volkswagen Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.9
436 Reviews
Call Dealership (480) 424-3560
View Awards

3700 N 89th St.

Scottsdale, AZ

85251

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Showing 436 reviews

October 11, 2023

Ty was really amazing, went above and beyond by far. first experience here and will probably come back More

by tnttan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
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Oct 13, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Ty. We take pride in serving our customers and hope to see you again soon!

October 07, 2023

Your service advisor Manny was so nice to work with. He took me for a drive and went through the options on my VW👍 More

by Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Oct 09, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Manny. We take pride in serving our customers and hope to see you again soon. Wishing you many happy and safe miles!

October 02, 2023

I bought my car from another dealership, and have taken it back to the same one for servicing a couple of times. Each time I received horrendous service. So someone recommended Chapman Volkswagen and thi More

by aholelei0614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Carraux, Roland Ugho, Lauren DeLeers
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Oct 03, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

September 28, 2023

Appreciated Helpful Service Rep named Alex, Same day service was great for my busy scheule & Lyft ride home for convenience More

by amy_lutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 02, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Alex. We take pride in serving our customers and hope to see you again soon!

September 23, 2023

all good, except receptionist is always angry that customers are eating all the snacks. need more info on car features More

by TRAVIS.RUSSELL18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
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Sep 25, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review of your experience. We are so sorry to hear that you did not receive excellent service from the receptionist. We apologize for any inconvenience this may have caused you. We look forward to serving you again. Should you have any questions or need any assistance, please feel free to reach out at (480)424-3560. Best regards. Chapman Volkswagen Scottsdale 3700 N 89th xx. Scottsdale, AZ 85251

September 21, 2023

The process was great, and I hate going to delearships to buy cars. Gavin was amazing and kept me informed and did everything he said he would do. I am looking to buy 2 more cars and honestly don’t want to g More

by roberta sargent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin
Report | Print
Sep 22, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Gavin. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Wishing you many happy and safe miles!

September 20, 2023

My service was prompt and service person was professional I appreciate this as I am very busy More

by Chuirazzi12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Sep 21, 2023 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience. We look forward to delivering the same experience on your next visit. Wishing you many happy and safe miles!

September 18, 2023

Austin was quick to greet me and then worked diligently to answer questions, while still giving me plenty of space to make my decision. More

by Steve.Goff@msn.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Ehn
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Sep 19, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Austin. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

September 17, 2023

Great quick service. Was there for some warranty work and basic maintenance. Thank you so much. More

by ChadH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Parsons
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Sep 18, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and we look forward to serving you again.

September 15, 2023

You always take good care of my car and answer all of my questions. Not sure why I didn’t get a notice of needed service when I got a passed due service notice…but glad I got the seond one. I’ve been using More

by Jrmetcalf227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Chadwell, Roland Ugho
Report | Print
Sep 18, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review of our dealership! We greatly appreciate your business and are happy to hear your positive feedback! Wishing you many happy and safe miles!

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