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Chapman Volkswagen Scottsdale

Scottsdale, AZ

4.9
436 Reviews

3700 N 89th St.

Scottsdale, AZ

85251

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Showing 436 reviews

November 04, 2023

Mu salesperson, Guy, was great. Was patient with my questions and changing my mind on what color id.4 I wanted. Had a issue locking car when I got home and guys in service departmen More

by LindaP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Guy Carraux
Nov 06, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Guy. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

November 03, 2023

Excellent service department experience. Efficient and knowledgeable staff. Kept me informed on when I could anticipate completion of the work. More

by robbgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Watson (Five star service)
Nov 03, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

November 01, 2023

Since i purchased my 2019 VW Atlas which my family and love. We’ve had nothing but great experiences with your services overall. We are truly grateful! More

by Fernando R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Watson-Service, Roland Ugho
Nov 03, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review of our dealership! We greatly appreciate your business and are happy to hear your positive feedback! Wishing you many happy and safe miles!

October 30, 2023

We had an excellent service at Chapman VW Scottsdale. My daughter is very happy with her Tiguan. More

by gigi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Carraux, Roland Ugho, Lauren DeLeers
Nov 03, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

October 27, 2023

Manny in service is 5 STAR. He is my goto for my conv bug I love!! More

by melissa
Recommend Dealer
Yes
Employees Worked With
Manny
Nov 03, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Manny. We take pride in serving our customers and hope to see you again soon. Wishing you many happy and safe miles!

October 27, 2023

Came in for a test drive and decided to buy a car. The salesman and sales manager were great to work with. They found the exact car we wanted and had it in stock in a couple of days! More

by ID.4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lester Parrales, Brian Laasch
Nov 03, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review of our dealership! We greatly appreciate your business and are happy to hear your positive feedback! Wishing you many happy and safe miles!

October 25, 2023

I love coming to this dealership. When my car needs to be serviced I just drive up and someone is there to greet me and go over the service it needs. I hang out in the lounge area and More

by ginacpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Sanchez
Nov 03, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

October 21, 2023

This dealership helped me so much, every other dealer I went to didn’t help as much as they did. I appreciate them so much and so happy with my new car they sold me! More

by Kayla Bacchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
Oct 23, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Wishing you many happy and safe miles!

October 17, 2023

I always take my VW’s to Chapman for maintenance. The service advisers and mechanics do a great job! My new service advisor Alex Hotten did an excellent job getting me scheduled in and getting my dea More

by Rickbot5k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hotten
Oct 18, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Alex Hotten. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

October 17, 2023

Chapman VW Scottsdale is a great place to buy a car! I’ve bought 2 previous cars from Chapman Dealers so I just logged into my Chapman account and found a car that caught my eye and applied right then. More

by rondalee76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parrales
Oct 18, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Lester Parrales. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

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