Chapman Volkswagen Scottsdale

Another great experience at Chapman VW Scottsdale. Easy access to the dealership and to getting an appointment. They are always responsive and quick to get me in for any service needed. Also apprec Easy access to the dealership and to getting an appointment. They are always responsive and quick to get me in for any service needed. Also appreciate the "Express Lane" for quick items like oil changes, wiper blades, etc. Great to just drive up and get things done. Alex was a great help and all the people up there are courteous, helpful and intelligent. Thanks for the help Alex, and for getting things done quickly. I was out of there in way less time than I was expecting. Great job. They always keep my car running in top notch condition. More

I was able to get my car repaired with no problems. They went above and beyond to accommodate me when my vehicle needed a few days of work. The staff was friendly and helpful, and the waiting area and They went above and beyond to accommodate me when my vehicle needed a few days of work. The staff was friendly and helpful, and the waiting area and accommodations are nice. More

I always received exceptional service from the service department. They always greet me with a smile and I trust the service they provide thank you Mike and your staff. department. They always greet me with a smile and I trust the service they provide thank you Mike and your staff. More

Service advisor was prompt at responding to my inquiries. Service was done quickly and provided detailed report of work done. Service was done quickly and provided detailed report of work done. More

Thank you for helping me replace my battery for my 2021 in the same day i called for help in the same day i called for help More

First time buying a brand new vehicle & it was not fun to begin with. I had gone to three dealerships prior to Chapman VW & I can’t stress enough how quickly and efficiently they got me my new vehicle. The p begin with. I had gone to three dealerships prior to Chapman VW & I can’t stress enough how quickly and efficiently they got me my new vehicle. The process took 45 minutes. Lauren was so sweet; she greeted me as soon as I pulled into the parking lot, assisted with the paper work process, cleaned out the vehicle, and got me out of there. I’m extremely happy with my purchase & I know where I’m going again in the future. I referred my friend & she also experienced the same customer service. I highly recommend purchasing a vehicle from them. More

Chapman VW treats me like royalty and always fixes my car timely and perfectly. I am in good hands with Chapman VW. You can’t go wrong with them! timely and perfectly. I am in good hands with Chapman VW. You can’t go wrong with them! More

The service department was efficient and organized. The waiting area was comfortable and clean. The technician was helpful and knowledgeable. The waiting area was comfortable and clean. The technician was helpful and knowledgeable. More

Had a great experience at Chapman VW. Both Ethan (Parts department) and Manny (Service department) were both courteous and professional, and timely addressed the issues surrounding my ve Both Ethan (Parts department) and Manny (Service department) were both courteous and professional, and timely addressed the issues surrounding my vehicle (new battery and replacement of key fob). I will return to Chapman VW for any future issues should the need arise. More

Roland was great. This will be my 3rd lease with him and chapman. He help me find the best options and knew what I wanted. This will be my 3rd lease with him and chapman. He help me find the best options and knew what I wanted. More