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Chapman Las Vegas Dodge Chrysler Jeep Ram
Las Vegas, NV
1,187 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,187 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram
January 05, 2013
This was the worst dealer experience of my life. Glenn the sales man knew nothing about cars. Dc blew our credit to every bank possible killing my credit score I would never go to this dealership not even the sales man knew nothing about cars. Dc blew our credit to every bank possible killing my credit score I would never go to this dealership not even if they we're giving cars away!!! Josh was a complete nimrod just does alot of talking with no results. They have over 40 complaints with bbb should tell you something stay.AWAY More
by cg 2013
Employees Worked With
Dc, Josh,.& Glenn
January 02, 2013
Horrible people, prices and has the worst service ever! First I found a car online and went in to view it. They searched for this car for 30-45 mins and finally told me that this car has been loaned and to First I found a car online and went in to view it. They searched for this car for 30-45 mins and finally told me that this car has been loaned and totaled. Why is this car still on your site I this happened a week ago? So I was shown a different car which I bought, and they told me it would go through recon. It never passed whatever tests done and the service center told me I was not sellable. I contacted my salesman and it lied and said it was fine and I HAD to take the car! Even though it was not in drivable condition. I fought for days evaluate I never drive off the lot once bought and I was told by finance once again that I HAD to keep it. He yelled at me and became irate. How rude, finally I received my check back 4 days later and thank goodness I am free of these horrible people and crap cars. More
by Luvbby6
Employees Worked With
Not sure names
November 02, 2012
I was promised by a salesman TJ after I bought 2 brand new cars that day that he would remove the 5th wheel hitch rails from the truck that I traded in (hiself) if I brought him the tools, 2 days later my new cars that day that he would remove the 5th wheel hitch rails from the truck that I traded in (hiself) if I brought him the tools, 2 days later my wife took the tools to him, he told her it would take about an hour, she came back about 3 hours later, he TJ said he didnt get to it but would call us when he got them out. after several texts and phone calls he still didnt have them out and even told me that the truck had gotten stolen (imagine that) so I called and talked to the sales manager Durhan ?sp this man was so rude and beligerant to me I just cant believe someone would employ this man. I will not and dont recomend anyone to do business with these people, after the sale they dont care about you More
by kamen
Employees Worked With
t j and duhran ?
October 23, 2012
I called in spoke with Scott in told him what tobwin dodge did to me.I went to see him I told him that I really wanted this car he pulled strings together to make it happen for me.I'v already to my homi dodge did to me.I went to see him I told him that I really wanted this car he pulled strings together to make it happen for me.I'v already to my homies where to go to get a car. More
by Ddesrochers
Employees Worked With
Scott richards
August 30, 2012
After visiting another Dodge dealer closer to home and being bitterly disappointed, my wife and I decided to give Chapman a try. We found the vehicle we were interested in online, and asked for a quote. being bitterly disappointed, my wife and I decided to give Chapman a try. We found the vehicle we were interested in online, and asked for a quote. Within the hour, Glenn called us back and we set up an appointment for the following morning. We took a test drive in that vehicle and decided to negotiate. To expedite the process, Glenn called Barum over and we presented our offer. After a quick run through of our options, we decided to make the purchase. I can tell you from past experience, Glenn, Barum, and Lisa in Finance made our experience one of the most pleasant possible. We were given all available discounts that we qualified for, and the final cost was within our budget. We drove home in our new purchase, very satisfied with the great no-pressure negotiating. I would highly recommend Chapman Dodge for a new car purchase. More
by dennyg50
Employees Worked With
Glenn York, Barum, Lisa (Finance)
August 29, 2012
Walked in with the intent to buy.. 20 grand down and nearly 3 months later the truck I purchased still sits on their lot.. I had the vehicle for 2 days in operative order and have some how racked up ove nearly 3 months later the truck I purchased still sits on their lot.. I had the vehicle for 2 days in operative order and have some how racked up over 10 grand in electrical issues.. This dealer is dishonest! During my fight with them I was given papers with someone's name and # When I made contact with this guy he says.. Oh yeah they are crazy they tried to pull one over on me.. I'm a professional mechanic I wanted to buy the truck but they refused to make needed repairs to electrical and the tires are unsafe... Long story short.. I have hired a lawyer have and will incur an enormous amount of legal fees but what's right is right and wrong is wrong and any judge will agree... My battles just begun. Sadly I love the Dodge brand so you can rest assured they have lost a loyal customer. Iam in the position to fund repairs and legal battles.. But what if they did this to a less fortunate buyer?? Beware for you have been Warned!!!! I will be quite shocked if my review is actually visible to the public... This is only one of the many steps I have begun to take on this matter.. CONSUMER BEWARE More
by Dodgefanatic
Employees Worked With
Gen mngr Don Hammerick, Finance-Jam Schofeild -Closer Bahram Y. And many others!! Y.
July 25, 2012
I will never buy a car from Chapman Dodge again! The vehicle wasn't pre-certified like we were told....so we had to bring the car back . We were promised two keys and now we have to pay for the second o vehicle wasn't pre-certified like we were told....so we had to bring the car back . We were promised two keys and now we have to pay for the second one. It is now our fourth trip to the dealership because the salesman kept our plates and now we have to go to DMV to prove we traded in our other car! Bill Palmer is a liar! Bad business practice! Believe me, I am telling everyone I know NOT to buy a car here ! Wait, it just got better...the service center just told is that the key BILL PALMER gave us wasn't good!! Wasted another 2 hours @ Dodge! UNBELIEVABLE! More
by brenjkelly
Employees Worked With
Bill Palmer
July 23, 2012
On 7/4/12 we went to Chapman Dodge on Sahara. After being allowed to drive my new car off the lot, 17 days later I kept getting calls "your financed"/"your not financed". We were promised $2,000 cash b being allowed to drive my new car off the lot, 17 days later I kept getting calls "your financed"/"your not financed". We were promised $2,000 cash back on the trade in and we could never get an answer just the run-around. Being new to NV and previous good experiences at the Dodge dealership out of state I never expected the BS that Chapman Dodge gave us. The left hand doesn't know what the right hand is doing. I called to tell the dealership I was returning the new car and to have my truck ready to pick up, we waited 3 hours before anyone acknowledged us. Another salesman approached us and noticed we had been waiting. He was our only good experience at the dealership. He took us to get our truck a few blocks away. I will NEVER go back to Chapman Dosge and don't recommend them to anyone. They lie to you, beat around the bush, lead you in, only to string you along. Customers should never be allowed to drive a new car off the lot if financing has not been approved. Worst experience I have ever had and not a favorable new experience to moving to Vegas. Stay away from these people!! More
by Nhunak
Employees Worked With
Bob Brown & Bill Palmer
May 24, 2012
Mr. Les Richmond went above and beyond to not only Mr. Les Richmond went above and beyond to not only Find the vehicle I wanted but also went the extra mile To assist me with affordable pricing and Mr. Les Richmond went above and beyond to not only Find the vehicle I wanted but also went the extra mile To assist me with affordable pricing and straight honest answers. In this economy if you plan to make a major purchase You want to feel like your a face not just a dollar sign to be Soaked dry. I would go back again. Thank you Chapman Jeep And Les Richmond. More
by GRain
Employees Worked With
Les Richman
May 09, 2012
You have shocked me with your horrible way of doing business. I will tell EVERYONE that I possibly come across not to do business with Chapman Auto Group. Your sales people are dishonest and I have nev business. I will tell EVERYONE that I possibly come across not to do business with Chapman Auto Group. Your sales people are dishonest and I have never been treated in this fashion. Must be a Chapman thing because on the East Coast they have respect for the customer that you so completely lack! I am so completely and utterly upset at the way you handled our whole sales experience. I just can not fathom the idea that you think you can treat hard working people like crap. Unbelievable! I hope I change some minds out there of people looking for dealerships. There must be some decent auto dealers here somewhere. More
by ecpeeps
Employees Worked With
TJ, Bob, Nick
