Chapman Las Vegas Dodge Chrysler Jeep Ram

I went into the dealship knowing what exact vehicle I wanted, and even had the stock number so they can quickly locate it. I went for test drive and like the car, so I decide to start the purchase proces wanted, and even had the stock number so they can quickly locate it. I went for test drive and like the car, so I decide to start the purchase process. The process was quick, I told them my bottom line for down payment and they agreed with it. I signed the paperwork, but I am married and they called us back the next day and the interest rate went from 14.9% to 5.69% only using my wife's credit and payment went from 690 to 557, and we are saving almost 10k in interest over the life of the loan.I came into the dealer not wanting to buy another car, but was having no luck in getting our trade in refinanced, even with local credit union pulling the approval from underneath because of her "unverifiable" income on my wife because she gets a 1099 misc but we file taxes on it every year, but this dealer did not need it because of her score was high enough. I have bought plenty of cars and know how the process works, and if you are prepared and know what you want, this dealer will make it happen. The car was detailed and full tank of gas even though it was pushing closing time. I was not upsold to add options that were not necessary like paint guard and fabric guard. I got the extended warranty because of the many features of this car that could become costly to repair down the road. All i all I was at the dealer less than 4 hours combined for two days. More

Worst ever experience trying to buying experience. Was told we would look only at vehicles with low miles, but was constantly shown nothing but 100k+ mile vehicles. Salesman would not tell me what price told we would look only at vehicles with low miles, but was constantly shown nothing but 100k+ mile vehicles. Salesman would not tell me what price range I could look at, only cars with high miles and body damage. To make matters worse, I was told would run my information and get back to me with a specific range. However, my credit was ran but I was never contacted putting a credit inquiry on my credit profile for no reason. Very unprofessional salesman who defines why people don't liked dealing car salesmen. More

"Scott" Richard is the ambassador of car sales that I only met in this later stage of life that I wish I had involved in all my life's vehicle purchases. His customer service ethic and superlativ that I only met in this later stage of life that I wish I had involved in all my life's vehicle purchases. His customer service ethic and superlative friendliness made this the most enjoyable car purchasing experience I have ever had. If there is another car purchase in my future, I believe "Scott" Richard has established a bond and relationship that will endure that next vehicle purchase --- I do not think that Dodge could find a better company steward to not only get the Chapman Dodge name out there, but an expert in comfortably closing the deal! More

I went to get an oil change and a car wash and I came out with my car looking like it wasn't even touched! with my car looking like it wasn't even touched! More

Car Dealer, Ronald Scott Richard possesses excellent customer service skills. He answers all of your questions. He is very kind, very patient. He has a very nice personality and knows how to treat the customer service skills. He answers all of your questions. He is very kind, very patient. He has a very nice personality and knows how to treat the customer. I believe that everyone should have all these qualities. He really knows how to make a person feel comfortable. The transaction was smooth, fast and efficient. Excellent service. I highly recommend Chapman-Dodge in Nevada and I'll tell them to ask for Ronald Scott Richard. I'll definetly go back. It was quite an experience. Thank You, Carol More

After a few months of emailing with Rick, we finally went in to purchase a dodge ram. Rick was tied up, so Scott stepped up to take care of us. He was straight forward and answered any questions we had. T in to purchase a dodge ram. Rick was tied up, so Scott stepped up to take care of us. He was straight forward and answered any questions we had. The transaction was smooth and easy. Even financing went well and we were quite happy with our entire experience. The only issue we had was the yelling/screaming inside the showroom. We couldn't figure out what was going on, but it seemed like there was a little in fighting going on and it was a somewhat uncomfortable. It was also totally unprofessional. However, it didn't take away from Scott's performance and we actually saw him go over and say something to the people (who were behind some type of screen), so he was aware of what was going on as well. We would go back for another vehicle purchase and would recommend Scott and Rick. More

I came from California to pick up my new dodge charger. Scott was accommodating, honest and great to work with and so was his assistant. Scott was accommodating, honest and great to work with and so was his assistant. More

Great staff and very personel service. I will continue to shop and suggest people to the dealership. It was a painless and very fast process. shop and suggest people to the dealership. It was a painless and very fast process. More