Chapman Las Vegas Dodge Chrysler Jeep Ram

Poor service before the ink is even dry DO NOT GO HERE! We came to Chapman after my boyfriend's car was totaled in an accident that was not his fault. We knew exactly what we wanted, what we DO NOT GO HERE! We came to Chapman after my boyfriend's car was totaled in an accident that was not his fault. We knew exactly what we wanted, what we could afford, etc. We have good credit and money in the bank; probably the easiest sale they could have made. It has been nothing but lies since. They had to get the Grand Cherokee we wanted shipped from Tempe, Arizona; we should have just driven there ourselves and purchased it, but we started the deal with Chapman, so wanted to honor their effort thus far--big mistake. Once you sign, they stop caring/trying/working. We signed the papers on a Monday, and were told the car would be there Thursday. Tuesday, they told us it wouldn't be there until Saturday. They still wrote the temp plate to expire one month from the date we signed, so we already lost a week. (Oh, and they also came back three days later and said we had to come back and sign more paperwork. In doing so, the finance guy was a real jerk--unprofessional, interrupting me, and not even being willing to answer a perfectly reasonable question re the financing process). After having the car a week and a half, we started inquiring about when we would get the green slip so we could register it, as we were going out of town two days before it expired. They changed their story multiple times over several days, but ultimately, said it would be sent through the mail. Fast forward to being out of town and still not having the slip. Kept calling and asking; we were given more excuses, and told that "any cop will understand" if we are stopped. Started getting parking tickets for having expired registration; kept calling, and no action. Was forwarded to Richard, who promised a call back; has not happened. Tried to get a temporary movement permit from NV DMV, but can't do that without the car being registered initially. So now, we have a $50K+ vehicle for which we are paying, and we cannot drive. We will be taking Chapman to small claims court. More

Crappy managment Can't get approved there went right down road and got in a newer vehicle and no money down thanks for nothing cash man go some where else Can't get approved there went right down road and got in a newer vehicle and no money down thanks for nothing cash man go some where else More

Worst professional sales manager and financial personal Never been disrespected by any dealership in my entire life. Don Oshea didn't accept my counter offer and I had asked the salesperson to call us if th Never been disrespected by any dealership in my entire life. Don Oshea didn't accept my counter offer and I had asked the salesperson to call us if they can work something out, and he went off on a rampage and started cursing at me and asked what kind of person I was for wasting their time and not buying their vehicle, and continued on with other non sense. Then we proceeded to leave and another sales manager by the name of Sanchez aggressively told me "can I talk to her, your not buying the car". I would never recommend this dealership or would I ever step foot on their property again More

Las service When you buy a vehicle from chapeman they give you vouchers for a years worth of oil changes and on the finalthey should change the wiper blade/ tire When you buy a vehicle from chapeman they give you vouchers for a years worth of oil changes and on the finalthey should change the wiper blade/ tire rotation. When i had the last service performed they did not change the wiper blades and charged me for the tire rotation. He was more concerned with up selling. I would have pussed for the full service but i did not want to spend another 2 hours there as i did with the oil change. More