Chapman Las Vegas Dodge Chrysler Jeep Ram

New Rubicon Woody was extremely professional and helpful. Was able to get us into the Jeep we wanted for less than another unnamed dealership. Would highly recomm Woody was extremely professional and helpful. Was able to get us into the Jeep we wanted for less than another unnamed dealership. Would highly recommend him to anyone. More

A " jolley" customer is a customer for life! This is the short version of our experience. In 2014 my hubby and I purchased a beautiful Chrysler 300 from Chapman. It was the first step in rebuildi This is the short version of our experience. In 2014 my hubby and I purchased a beautiful Chrysler 300 from Chapman. It was the first step in rebuilding our wounded credit from the housing market crash. They were great , however our interest rate was super high. we made several attempts to refinance to no avail due to high mileage. So I called Chapman. Frankeelynn suggested I talk with the sales manager. I left a voice mail for the sales manager. Within 5 minutes Sal called me back and gave me some options. We then made an appointment with Thurston for 5p. Both my husband and I had the terrible flu so we dragged in at 6:30. There was Thurston. He had listened to my concerns and had pulled 2 different vehicles that would fit my budget and my specific needs. I am a Realtor and use my vehicle for work so I was very specific. After much back and forth he could see I was having a hard time letting go of my Chrysler 300. He called the manager who had by that time left. He then took us outside and showed us the Chrysler 300 we ended up buying. Believe me - he worked his (---) off. It was not easy. We got a car we love at a price we could afford and cut our interest rate by over half!. So here is the rest of the story... This was NEW YEARS EVE 2017. We left at 10:00p. Thanks to Sal, Frankeelynn and Thurston we literally rang in the New Year with Chapman. A " JOLLEY" CUSTOMER IS A CUSTOMER FOR LIFE- STEVE & LISA JOLLEY😁👍 More

Great! Super helpful! Super happy with my renegade! Woody was helpful and helped me get my dream car. Will recommend to any friend or family trying to get a new car. Thanks Super happy with my renegade! Woody was helpful and helped me get my dream car. Will recommend to any friend or family trying to get a new car. Thanks Woody! More

"Drove off lot now it yours and good by" the people seem to be just get the deal done and then forget about him, not happy at all. Got home and my wife looked out the window and saw a yellow the people seem to be just get the deal done and then forget about him, not happy at all. Got home and my wife looked out the window and saw a yellow strip on top of the hood of the truck and asked me did you see that and I said what and she said look on top off the hood and when I did I not only see a yellow streak I see a bare spot and when I call they say bring it in and will look at it. I bought the vehicle at night and who looks on the hood off a vehicle but was told that the detailers would have noticed it but when I ask how can they have noticed that when they didn't even noticed the stuff inside my doors. Was also told that they tried to remove same but couldn't. When my vehicle wouldn't start it was brought into service and they service person notice that I was not HAPPY when I picked it up and he asked what was wrong I said there was grease on my vehicle and he stated that they were suppose to have the bed liner done but since they didn't they just gave me my vechicle and if I wanted it washed he would have it washed. I told him I just want to get away from here this place is a nightmare and he asked what was going on and I told him about my roof and he looked at it and started to rub it off with his finger and asked me if I wanted him to get it off and I said no it not his job it suppose to be sales. Well I bring it in to get the liner done and hopefully the roof taken care off and my locking nuts. They have it for 2 days instead off 1 and I thought all was good but wrong a bad liner job and no roof fixed snow job More

Wonderful got out of there with a new car and no time Very wonderful people down to earth got out of there in no time with exactly what I came for thanks Chapman! Wonderful experience I had Very wonderful people down to earth got out of there in no time with exactly what I came for thanks Chapman! Wonderful experience I had More

"BUYER BEWARE" Just purchased a Truck here. Let's start with the on-line price which NOBODY gets that went up $2000 the minute I walked through the door. (Definitel Just purchased a Truck here. Let's start with the on-line price which NOBODY gets that went up $2000 the minute I walked through the door. (Definitely Bait and Switch) I brought my trade a 2017 Ram 1500 4x4 that had a loan balance of $29,000 about what it was worth retail. To start they asked for my D-License and ATM card for identification. Then we started to work a deal, they offered nothing for my trade $23,200 on a truck with a $47000+ sticker less than a year old. The average trade-in for the truck is $27850. Apparently 2017 Ram's in excellent condition with low miles and spotless are worthless when you trade them in. So to keep it short! They NEVER offered any business cards, still don't know the names of they guys I dealt with. Took funds off my ATM card WITHOUT asking just handed me a receipt and still didn't give me the card back had to ask for it back. Lisa with finance lied said that the lender Silver State Schools CU required an extended service contract costing $2800 upon talking to the credit union they said it was not required. By the time left I now a have 2018 Ram that a year from now will leave me at least $10,000 upside down and that's if I get can get top dollar for my trade which will definitely not happen with Chapman Dodge !!! 1 More

No hassle in and out! This is the second time that we have come to Chapman dodge to buy a vehicle and we will be back again when the time comes. Frank was extremely helpfu This is the second time that we have come to Chapman dodge to buy a vehicle and we will be back again when the time comes. Frank was extremely helpful in helping us choose our jeep we told him exactly what we wanted and he found it for us! Thank you again ! William and Jeanette Smith More

Friendly and listened to what my price range was I had a set budget for what I wanted to spend, I told Frank that and he didn’t waist my time showing me cars I could not afford. Witch I got at other I had a set budget for what I wanted to spend, I told Frank that and he didn’t waist my time showing me cars I could not afford. Witch I got at other dealerships. More

Truly caring company My husband and I have been trying to upgrade our vehicle for a bigger one since we have our 3rd baby on the way. We have challenged credit and knew it My husband and I have been trying to upgrade our vehicle for a bigger one since we have our 3rd baby on the way. We have challenged credit and knew it was a long shot. I called Chapman as a last attempt. The customer care representative Frankee was so refreshing from the beginning. She genuinely cared and sympathized with my situation. At that time they didn't have a big enough vehicle priced in our budget. Although we didn't purchase that day Frankee has been consistent with sending me other options that may work. When I find the right vehicle I will absolutely be getting it with Chapman!!! More

Purchasing RAM truck The showroom was very relaxed and comfortable atmosphere. Working with Paul Ledoux was a pleasure. He seemed very intrested in helping me get what I The showroom was very relaxed and comfortable atmosphere. Working with Paul Ledoux was a pleasure. He seemed very intrested in helping me get what I wanted. More