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Chapman Las Vegas Dodge Chrysler Jeep Ram

Las Vegas, NV

4.7
1,181 Reviews

3470 Boulder Hwy

Las Vegas, NV

89121

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1,181 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram

July 10, 2024

This was the best experience I have had buying a car. The staff was outstanding and made us feel comfortable the entire process. More

by johnhowe47.jh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew, Linda, Amber, Dana McFall, Don Hamrick, Jennie Pisano, Chapman Auto Marketing, Richard Wilson, Tommie Sea, Jovan Yanes, Scott Stephens
Jul 15, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!

June 27, 2024

Very clean not like the last dealership I bought a car from they had free drinks all kinds of snacks. Also I bought oil changes coupon from the dealership showing they want your business. Well this dealer More

by Thomas Mierzwiak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Reber , Dana McFall, Don Hamrick, Chapman Auto Marketing, Jovan Yanes, Amber Clay, Scott Stephens
Jun 28, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience, and we're truly sorry to hear about your disappointment. We understand how frustrating it can be when expectations are not met. We hope to have the opportunity to rectify this situation and provide you with a more positive experience in the future. Thank you for your understanding.

June 26, 2024

Great service, friendly and the best place for have repair or device your jeep in Las Vegas More

by alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie Pisano
Jun 27, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

June 14, 2024

Driving down the road and noticed that the air was coming out of my rear right tire because the psi was indicating low pressure and knew that I needed to immediately have it looked at. Drove my Jeep Grand C More

by BeegeJohnson
Recommend Dealer
Yes
Employees Worked With
Joelda Sugovia, Tommie Sea, Scott Stephens
Jun 17, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review! We are happy to see that you had a good experience with Gage. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

June 13, 2024

It’s the first time that actually enjoyed my visit, thank you to Cassidy Hart More

by pheroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy Hart
Jun 13, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review! We are happy to see that you had a good experience with Cassidy. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Wishing you many happy and safe miles!

April 01, 2024

I would never buy from this shady dealership. Jt, sales manager couldn't tell the truth if it slapped him in the face. If you think putting a deposit down on a car guarantees it's yours even More

by Tarheelsgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JT
Apr 05, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Good Afternoon Diann and Kylee, 1st, my apologies to you both for the poor communication on our part and the misinformation that followed. I’m glad that you were happy with Matt’s assistance. He is a fine young man and does a great job representing our agency. Certainly what happened wasn’t at all his fault and based on your comments, you recognize that. Our policy is that we don’t “hold” vehicles with a deposit. Too many things can happen and it isn’t fair to our clients or our other sales representatives to take a car off the market based on a deposit that is fully refundable. That obviously wasn’t conveyed to you and led to your reaction plus social media posts, which I understand. The other aspects of your transaction (the fact you are in another state, were trading a vehicle that was not in the buyer’s name, etc.) also contributed to our decision. To be clear, all those were things we could have overcome with the proper time and answers if we didn’t have another client interested in purchasing that same vehicle. While I’m sorry things didn’t work out, I think it makes more sense for you and your daughter to buy from a dealer in your town who will be able to help with service needs when they arise. We sell a lot of vehicles out of state, but there isn’t much we can do to assist clients if they encounter a concern down the road. Thank you for understanding and please don’t hesitate to respond if you have any questions. Don Hamrick General Manager Chapman Las Vegas Dodge

March 29, 2024

Great sales man servece frank mundo he knows how take off customers will go back n buy again More

by Mariofigueroa1563
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank mundo , Chapman Auto Marketing, Amber Clay
Mar 29, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review! We are happy to see that you had a good experience with Frank Mundo. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

March 27, 2024

Excellent service highly recommended all the staff are professional and knowledgeable when it comes to your vehicle and time More

by Gixxerjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
Mar 29, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership.

March 27, 2024

Un exelnte sevisio muy amables y atentos me preguntaron como a sido mi experiencia con mi jeep More

by al7toro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny ly
Mar 29, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Muchas gracias por tomarse el tiempo para brindarnos una evaluación positiva de su experiencia. Nos alegra saber que el rendimiento de nuestro equipo superó sus expectativas. Esperamos volver a servirle pronto.

March 23, 2024

I have always came to Chapman Las Vegas Dodge for vehicle maintenance and they always make sure that I am taken care of. I appreciate and value this dealership because they always provide excellent customer More

by Aijah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy Hart
Mar 26, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.