Chapman Hyundai Scottsdale

Hyundai is awesome ! The people are super friendly and very awesome! Carmen made the experience so easy and relaxing . She was also very attentive with my moms needs and m The people are super friendly and very awesome! Carmen made the experience so easy and relaxing . She was also very attentive with my moms needs and made her feel very involved, which I really appreciated. Will definitely be back! More

Review of car lease; worked with a great gaff that went out of their way to quickly get me into a car with the best deal possible of car lease; worked with a great gaff that went out of their way to quickly get me into a car with the best deal possible More

More than I expected and hoped for I just want to thank Chapman and the sales man who helped me. His name is Donald. I had a used Maxima that was past it's prime. The repairs were going I just want to thank Chapman and the sales man who helped me. His name is Donald. I had a used Maxima that was past it's prime. The repairs were going to almost be as much as I paid for it. I came in with only a little idea of what I wanted. This was also my first time buying a car from a dealership, so after hearing all the horror stories, was on guard. I had gone to the Tempe Autoplex by the I-10 and drove an Elantra, but it was a Value edition. I fell in love with the car and knew I had to have it. When we ran the numbers, it was out of my range. There was no other mention of other models or options, so I left. Since I had been searching on line, Donald called and wanted to set up an appointment. I went by myself with no back up, but I immediately felt comfortable. I told him what I was willing to pay and we went from there. After running numbers, this is when he asked if I had seen the Basic model. I had not, so he showed it to me and we took it for a drive. I told him I wanted black w/ tan and he found one for me. We ran the numbers, and it all looked good. The manager also came in and sighed the paperwork to guarantee the price. I came back over the weekend with my father and a couple hours later, I drove home in my brand new car. Everything was straight forward and I did not feel like he or the company was trying to take advantage of me with my inexperience as a new car buyer from a dealership. I honestly enjoyed the experience and my father also was VERY impressed with his experience as well. Finance went smoothly and the gentleman was very nice. The other thing I would like to mention is that I noticed a scratch on the hood of the car the day after I got her home. Donald called to see how everything was working out and I happened to mention it. I told him I was so excited when I got the car, I didn't do the once over. I assumed he would say, basically, " that's your fault". But he was very nice, told me to bring it in and he would see what the service guys could do to buff it out. I received a rental for two days and when I got my car back, good as new! Just want to say, I also work in customer service, so when I get good customer service, I know to let people know. It's very easy to point out the bad and taking for granted the good. I'm a tough critic since this is what I do for a living, but I honestly must say, this was a great experience and I would recommend anyone to this location and to work with the fine people I had help me with this purchase. The end! :) More

Excellent Service Jordan and Donald went above and beyond my expectations from start to finish. I was hesitant about getting a new car at first, but after test driving Jordan and Donald went above and beyond my expectations from start to finish. I was hesitant about getting a new car at first, but after test driving and getting a thorough explanation all the different features of the Genesis I was comfortable with moving forward. More

Very Pleasant experience John was great, he helped us get the car we wanted we were very pleased with the entire experience. Don helped out while John concluded another transa John was great, he helped us get the car we wanted we were very pleased with the entire experience. Don helped out while John concluded another transaction. Both were excellent. More

Excellent Working with John Leidigh and Bob Crandal could not have been better. The experience at Chapman Hyundai Scottsdale was much better than other valley H Working with John Leidigh and Bob Crandal could not have been better. The experience at Chapman Hyundai Scottsdale was much better than other valley Hyundai dealerships. There was no pressure and pricing was the best found throughout the valley. More

Best Experience Ever Big shout out to Daniel Cobos and his team for making my first new car buying experience the best it could have been. Daniel, you did a fantastic job Big shout out to Daniel Cobos and his team for making my first new car buying experience the best it could have been. Daniel, you did a fantastic job listening to my wants and needs and I was able to walk out with the perfect car that I absolutely love. The entire staff was super friendly and helpful. A+++++ in my opinion More

Great service Friendly staff, no hastle, and professional. Purchased the car I wanted and with no pressure from sales department to do anything i didn't want to. Wa Friendly staff, no hastle, and professional. Purchased the car I wanted and with no pressure from sales department to do anything i didn't want to. Was a pleasent experience and look forward to dealing with then in the future. More

Great experience with Donald and Chapman Hyundai Scottsdale! I had a wonderful experience overall with Chapman Hyundai Scottsdale! Donald Williams was great from start to finish. There was a rather unique and un I had a wonderful experience overall with Chapman Hyundai Scottsdale! Donald Williams was great from start to finish. There was a rather unique and unfortunate experience with the gentleman in finance originally who not only told me i should "read contracts better" immediately after signing all paperwork (insinuating I didn't read the contract I had just signed, almost to make me feel dumb?) but also the following day attempted to bully me and accused me of filling out a negative online survey for him (which I had not done). HOWEVER Donald, his sales manager and the director of finance completely resolved the situation urgently and with complete professionalism! I love my new car (Hyundai Tucson Sport) and will hopefully be a happy customer of Chapman for years to come. I purchased the car alone as a single female in a new city and feel like I was completely respected and my business was appreciated. More