Chapman Hyundai Phoenix

Excellent Service Always good service no high pressure sales tactics. My car is ready when they say it will be ready. Jami is great she always takes time to ask if I g Always good service no high pressure sales tactics. My car is ready when they say it will be ready. Jami is great she always takes time to ask if I gave any concerns & to explain exactly what was done & what I need to think about on the maintenance plan. I used other dealers before this they don't measure up to Chapman Hyundai on Bell Road More

I love Chapman Hyundai I had the best experience with their staff. They were very friendly and made my car buying experience a pleasurable one. I will definitely return to I had the best experience with their staff. They were very friendly and made my car buying experience a pleasurable one. I will definitely return to Chapman. More

Alan Lowe was an incredible salesperson to work with Alan Lowe, my sales person, made my car buying experience very pleasant at Hyundai. This was my first Hyundai but will surely not be my last! Thanks t Alan Lowe, my sales person, made my car buying experience very pleasant at Hyundai. This was my first Hyundai but will surely not be my last! Thanks to Chapman and Alan for opening my eyes to Hyundai! More

Awful If I could give this dealership no stars I would. To make a very long story short, a story that left a 58 year old woman and a young woman 8 1/2 mont If I could give this dealership no stars I would. To make a very long story short, a story that left a 58 year old woman and a young woman 8 1/2 months pregnant in tears, don't trust these people! After four hours of stalling they ended up writing a contract at a $1,000 above MRSP. I told them I was an accountant, I have no idea what they were thinking. Go to Earnhardt's and ask for Vince Carranza and Gavin Cooper. More

We were duped. My wife was threatened with the police Chapman Hyundai's, financial manger, Dean, spent over an hour after 6:00Pm on June 21st, Sunday, discussing prostate cancer and treatment effects (no Chapman Hyundai's, financial manger, Dean, spent over an hour after 6:00Pm on June 21st, Sunday, discussing prostate cancer and treatment effects (no erection), being abused as a child, foster care, high school sweetheart, marraige, divorce guns,... We were distracted but did sign the paperwork. Items to be included per our agreement with the salesman, Jason, weren't. I had an appointment with Jason at 1:00 Monday. I was sitting at Jason's desk when I learned we were duped and started crying (nose and eyes were running). I composed myself, left the building and sat in the car. I saw Jason come outside and went to talk to him. We were approached by 6 foot plus salesman, Alex, who said I was disturbing the customers and if I did not leave they were calling the police. I said take your car back then and Alex said it's yours now. Not one other customer was there. I sat in my car and waited 35 minutes, no police came. I expected some type of apology and when no one contacted me I called the dealership on Thursday and spoke with Sales Manager Frankie Reese. He said this was the first he had heard of the incident. Later, he said that I had acted erratic and was running to customers and telling them not to buy Hyundai. I asked if he looked at the video because that was a lie. He said he contacted the 3 people involved and they all said the same thing. Grace's father died of prostate cancer. Grace felt she was talking to an inmate with Dean's life story. Zane is a retired US Navy veteran. More

Mike is the best! They'll work with you on your OTD price. Mike was great. If I, or anyone I know is ever in the market for a Hyundai, I will exclusively recommend Mike at Chapman Hyundai . Mike was great. If I, or anyone I know is ever in the market for a Hyundai, I will exclusively recommend Mike at Chapman Hyundai . More

Excellent Service Kudos to Danny and Justin for making my experience so pleasant!!! They put my mind at ease. I definitely will be back. Keep up the great customer serv Kudos to Danny and Justin for making my experience so pleasant!!! They put my mind at ease. I definitely will be back. Keep up the great customer service guys!!!!!!!!! More

Excellant I was very pleased with the service. No high preasure sales. Everyone was helpful and gave my mom and I space to talk things over without preassuring I was very pleased with the service. No high preasure sales. Everyone was helpful and gave my mom and I space to talk things over without preassuring us to buy and buy now. It was how car purchases should go. :) More

Found it! We purchased the 2015 Veloster Turbo in the Matte and we weren't even looking for a Hyundai. The gas mileage has been great. I am very surprised that We purchased the 2015 Veloster Turbo in the Matte and we weren't even looking for a Hyundai. The gas mileage has been great. I am very surprised that there is nothing connecting you to the 'Turbo', no boost gauge or anything to help protect the turbo AND the engine. More

Chapman Has The Formula! We purchased a 2015 Sonata Turbo from Chapman. Our salesperson, Rev, was absolutely fabulous- very knowledgeable and entertaining. He was also very pa We purchased a 2015 Sonata Turbo from Chapman. Our salesperson, Rev, was absolutely fabulous- very knowledgeable and entertaining. He was also very patient as we took numerous vehicles for a test drive before deciding on the Sonata. The General Manager and the Finance team (J.P.) were great! We really appreciated that there were no silly games and that everybody told us exactly what they could do and then....they actually did it! We have purchased at this dealership in the past, but after our 2011 purchase we were sure we wouldn't return. We are so happy we decided to stop by. The 2015 staff are great and have found the formula to keep customers coming back and recommending the dealership to others. We have had all of our vehicles serviced here. The service department at Chapman is top notch also. More