Chapman Hyundai Phoenix

Love My New Hyundai Santa Fe Sport This was my first vehicle purchase. I have had the same vehicle since I was 15 and never would I have thought I would switch from Acura/Honda to anoth This was my first vehicle purchase. I have had the same vehicle since I was 15 and never would I have thought I would switch from Acura/Honda to another make, but after much research and a rental car, I knew I had to have the Hyundai Santa Fe Sport. Chapman Hyundai had the best prices and I felt so at ease the moment I started speaking online with Michael Cialdella Jr.. He was very professional and did everything to work within my price range and still give me all the bells and whistles I wanted. I was never once pressured or even asked about a trade in which I was aggressively asked by every other Hyundai dealer I was speaking to. Michael had gone above and beyond to find me my vehicle with my add on packages, color, etc. I was able to purchase my vehicle the same day I test drove. My Santa Fe Sport was fresh off delivery truck, never been test driven, and still in plastic. I purchased this vehicle at the price I was promised with no hassle or sneak in prices. I got an amazing warranty for a great price through Hyundai as well. I would highly recommend Michael and his staff at Hyundai to provide you with your next vehicle. I absolutely love my new 2017 Hyundai Santa Fe Sport!!! More

Amazing Dealership After shopping around the valley at used car lots as well as new car dealerships, this one was above and beyond the others in quality, satisfaction, a After shopping around the valley at used car lots as well as new car dealerships, this one was above and beyond the others in quality, satisfaction, and knowledge. My salesman Rafael Felix took care of me and helped me get into the best car I have ever owned. I would highly recommend this dealership for anyone looking for a great car and a painless experience. More

Best ever it's the best.........................................hahaha Frankie Joseph deserves more money he's the best! Chapmam Hyundai is awesome the service was quick fred makes a great cup of coffee's lol and I love Frankie Joseph deserves more money he's the best! Chapmam Hyundai is awesome the service was quick fred makes a great cup of coffee's lol and I love my new veloster turbo and thanks Frankie for getting me into AZ veloster!!! More

Ness Rev: outstanding . Not overly aggressive but balanced in his approach to allow questions and time for customer to make up their mind on purchase . Rev: outstanding . Not overly aggressive but balanced in his approach to allow questions and time for customer to make up their mind on purchase . Follow up was excellent after purchase. More

Low Pressure Great Sales Ross was easy to work with. Listened and understood our special needs for a car. This made for one of the easiest car buying experiences we've ever ha Ross was easy to work with. Listened and understood our special needs for a car. This made for one of the easiest car buying experiences we've ever had. More

A car buying experience that was the best we could ever imagine. Salespeople make the dealership. For the first time in our 45 years of car buying, we actually felt like the salesperson was concerned with making su Salespeople make the dealership. For the first time in our 45 years of car buying, we actually felt like the salesperson was concerned with making sure we got what we wanted and not what he wanted to sell us. When people ask us about where they should go to look at cars if they are in the market, both of us will say Chapman on Bell Road and talk to Ross. He will make you feel like family. More

Top Notch Dealership did a great job listening to me and providing me with the vehicle that met my needs and not pushing me into something I didn't want. Every Dealership did a great job listening to me and providing me with the vehicle that met my needs and not pushing me into something I didn't want. Everything went quick from sale to orie ring me with my vehicle. No wasted time trying to sell me stuff I didn't need. Awesome dealership! More

Excellent work Our sales person, Rafael Felix was extremely helpful. He helped me throughout the entire process and explained every little detail about the car's fea Our sales person, Rafael Felix was extremely helpful. He helped me throughout the entire process and explained every little detail about the car's features, the process to buy it and also the concerns I had. I feel like I had the best experience at Chapman Hyundai! More

My Red 2017 Santa Fe I met Rafael 4 years ago and he has kept in contact with me since. He has always been available after the sale to help me and my family. He showed me I met Rafael 4 years ago and he has kept in contact with me since. He has always been available after the sale to help me and my family. He showed me how to use all of the new features on my Santa Fe he is very patient and knowledgeable. I recommend him to everyone I know. If you are looking for a Hyundai you should give Rafael Felix a call!! He will definitely show you the value of customer service! More

Treated my daughter poorly My daughter went there and got a 2007 Hyundai. My daughter told them she was moving back to North Carolina. My daughter works 2 jobs and is one the mo My daughter went there and got a 2007 Hyundai. My daughter told them she was moving back to North Carolina. My daughter works 2 jobs and is one the most polite and respectful 23 year old you will find. They told her it was fine to back to North Carolina. DJ was rude to my daughter when my daughter said she was in North Carolina. She called my daughter dumb and a liar. My daughter drives all the way to North Carolina, happy she had a car. DJ now tells my daughter she wasn't supposed to leave Arizona. My daughter works two jobs here and up for a promotion. Now this DJ tells my daughter she has to turn in the car, this after they took her $1000 down payment. My daughter would have paid her car payment and it was a 10 year old car, for Pete's sake. Now my daughter has to share a car to get to her jobs. Terrible service if you ask me. My daughter seems to have more integrity in her little finger than this horrible DJ. I still have friends in Arizona and I'm telling them to steer clear of this dealership and go to their biggest competition. Don't buy here! More