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Chapman Hyundai Phoenix

Phoenix, AZ

3.9
1,208 Reviews

999 West Bell Road

Phoenix, AZ

85023

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1,208 Reviews of Chapman Hyundai Phoenix

May 04, 2017

I bought a new SUV! Had a good experience and got out of their in a couple of hours. I would purchase another vehicle from this dealership. Love my new SUV More

by katherine.keeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Creasy
May 04, 2017 -

Chapman Hyundai Phoenix responded

katherine.keeber Thank you for your purchase! As you saw we always make an effort to make sure all our customers have an awesome purchase experience. If you need anything just stop by or email me at Samayala@chapmanchoice.com. Sam Ayala, General Sales Manager

April 30, 2017

Very Good experience Staff was very friendly and professional. I have a very long test drive. Was able to take my test drive on a freeway, oh my. This almost never not to More

by usrula.d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hodge
May 01, 2017 -

Chapman Hyundai Phoenix responded

usrula.d Thank you for taking the time to write a review. As you saw we try to cater and customize every transaction to our customer’s needs! If you need anything in the future please email me at SamAyala@chapmanchoice.com Thank you Sam Ayala General Sales Manager

April 30, 2017

My New 2017 Elantra I am very happy with my new Elantra!! Rafael was my sales person , he was was very knowledgeable about the Elantra and answered all my questions. He m More

by dhayes17873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Bliss, Rafael Felix
May 01, 2017 -

Chapman Hyundai Phoenix responded

dhayes17873 The new Elantra is a great vehicle and our number one selling vehicle, what a great choice! We will make sure to pass along this review to Rafael. We would appreciate any referrals you can send as you know that Rafael will absolutely take care of them! If you need anything in the future stop by and see Rafael or I can be reached at Samayala@chapmanchoice.com Thank you Sam Ayala General Sales Manager

April 29, 2017

Hyundai customer for life Bill was professional and honestly amazing. I have dealt with terrible dealerships before, ahem Midway Chevy, and this was actually THE best car purch More

by adewey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Johnson
May 09, 2017 -

Chapman Hyundai Phoenix responded

adewey0, Thank you so much for the wonderful review. Bill just joined our team but has quickly adapted to the Chapman way of doing business. We will make sure that we pass this along to Bill. Yes, we have cards on the way for Bill. In the meantime, if you need anything please email me at SamAyala@chapmanchoice.com. Sam Ayala, General Sales Manager

April 28, 2017

Good Job This is the second card purchased from Chapman. I just love how quickly they get me in and out without any games. Financing was easy. thank you More

by galinis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Schuttler
May 03, 2017 -

Chapman Hyundai Phoenix responded

Galinis, Thank you so much for your repeat business we greatly appreciate it. As you found out for a second time, we like to make our process fast fun and easy all while providing our customers with excellent Customer service. If you need anything please stop by or email me at Samayala@chapmanchoice.com. Thank you, Sam Ayala, General Sales Manager

April 25, 2017

TERRIBLE. I came here to buy my first car and because it was chapman dealership I thought I would have a good experience, but no. This dealership is terrible. M More

by Hatebuyingcars123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JP, Michael Cialdella
Apr 26, 2017 -

Chapman Hyundai Phoenix responded

Hatebuyingcars123 Thank you for bringing this concern to our attention, I would like to know what happened so that I can correct any possible issues in our processes. If you can please email me at Samayala@chapmanchoice.com if you have not found resolution yet Thank you Sam Ayala, GSM

April 23, 2017

Excellent experience Exceeded our expectations. Salesman Ron and manager Johnny went out of their way to make sure we were happy customers. They were efficient and did n More

by bethrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and Johnny
Apr 24, 2017 -

Chapman Hyundai Phoenix responded

Bethrt, Thank you for business and sharing you Great experience. We value your time and feedback. I will be sure to recognize Ron and Johnny for their amazing customer service skills. Sincerely, George Salman Chapman Hyundai/Genesis/Mazda gs@chapmanaz.com Main (602)993-3322

April 22, 2017

Emily Rafael was very professional and did not pressure me in any way with my first purchase of a new vehicle. I will definitely refer any of my friends to More

by sandi.borys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Rafael Felix
Apr 24, 2017 -

Chapman Hyundai Phoenix responded

sandi.borys Emily Thank you for sharing your no pressure customer experience with us. We understand that your time is valuable and respect that. We also appreciate you sending your friends and family to us. Sincerely, George Salman General manager Chapman Hyundai/Genesis/Mazda gs@chapmanaz.com Main (602)993-3322

April 22, 2017

My Daughters First New Car I came to Chapman Hyundai with my daughter for her to purchase her first new car. I had dealt with this dealer previously and I knew that I wanted my More

by jpgilbert.01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Ginetti
May 09, 2017 -

Chapman Hyundai Phoenix responded

jpgilbert.01, Thank you for your third purchase in such a short amount of time! We will make sure to pass this along to Fred. If you need anything stop by and see Fred or I can be reached at: Samayala@chapmanchoice.com. Sam Ayala, General Sales Manager

April 21, 2017

New Tucson I love my new Tucson. Rafael was extremely helpful. He provided excellent customer service and was very knowledgeable about my car. He presented all o More

by alli.hoppert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
Apr 21, 2017 -

Chapman Hyundai Phoenix responded

alli.hoppert Thank you for the review and congratulations on your new Tucson! We will pass it along to Rafael. If you need anything please stop by or email me at SamAyala@chapmanchoice.com. We will see you in 4 years for new one, if you know anyone looking please send them to Rafael. - Sam Ayala, GSM

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